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Subject Author Date
Can't get Toolbar Updates to Stick? Charliec 10-25-2006
Posted by Charliec on October 28, 2006, 3:43 pm
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 Under "Help" in Quicken - either "Product and Customer Support" or
"Submit Feedback to Quicken".

Charlie


>I'm new here and with Quicken...how/where do I go to submit a problem
>report/ticket?
>Art Masson
>
>
>Andrew wrote:
>> Charliec wrote:
>>> Hank,
>>> By "known issue" I assume it has been reported to Tech Support or
>>> should I put in a problem report?
>>>
>>> Charlie
>>
>> IMHO, the answer to the first inferred question (better the word 'or') is
>> irrelevant! Even if everyone already did write up a ticket, you should as
>> well!
>> The squeaky wheel gets the grease! Go for it.
>>
>> ---------------------------
>> Regards -
>>
>> - Andrew
>>
>>
******************************************************
Charliec

Posted by Guy Scharf on October 30, 2006, 11:36 am
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> By "known issue" I assume it has been reported to Tech Support or
> should I put in a problem report?

If you search in Quicken Help in their support center, you'll find an
entry that describes this as a known problem with Quicken 2007 R2. You
can sign up for notification of changes to their reply to this problem.

Guy

Posted by DotCom on October 28, 2006, 12:31 pm
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I am having the same problem.
Please report it.
The more people that do, the more chance the bug will be expedited for a
fix.

dotcom
> I've been trying to add "Online Services" to my tool bar in Q7, but as
> soon as I close the program and reopen it, the Online Services
> disappears from the toolbar and I have to re add it each time I want
> to use it. How do I get it to remain on the toolbar when I add it?
>
> Thanks for any insights.
> Charlie
> ******************************************************
> Charliec



Posted by Art Masson on October 28, 2006, 1:30 pm
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I've just discovered a workaround (well, kind of anyway). When I open
Q2007 R2 the "extra" icons are missing. If I then do a "backup" to
disk, after the backup the icons magically reappear!
Art Masson

DotCom wrote:
> I am having the same problem.
> Please report it.
> The more people that do, the more chance the bug will be expedited for a
> fix.
>
> dotcom
>> I've been trying to add "Online Services" to my tool bar in Q7, but as
>> soon as I close the program and reopen it, the Online Services
>> disappears from the toolbar and I have to re add it each time I want
>> to use it. How do I get it to remain on the toolbar when I add it?
>>
>> Thanks for any insights.
>> Charlie
>> ******************************************************
>> Charliec
>
>

Posted by Charliec on October 28, 2006, 3:40 pm
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I see what you mean - I backuped Quicken from the File Menu and the
icons I added reappeared, but once I close Quicken, the icon is gone
again. So the options are to either readd the icon, or immediately
backup Quicken as soon as you open the program. Still un-necessary
steps!

Charlie


>I've just discovered a workaround (well, kind of anyway). When I open
>Q2007 R2 the "extra" icons are missing. If I then do a "backup" to
>disk, after the backup the icons magically reappear!
>Art Masson
>
>DotCom wrote:
>> I am having the same problem.
>> Please report it.
>> The more people that do, the more chance the bug will be expedited for a
>> fix.
>>
>> dotcom
>>> I've been trying to add "Online Services" to my tool bar in Q7, but as
>>> soon as I close the program and reopen it, the Online Services
>>> disappears from the toolbar and I have to re add it each time I want
>>> to use it. How do I get it to remain on the toolbar when I add it?
>>>
>>> Thanks for any insights.
>>> Charlie
>>> ******************************************************
>>> Charliec
>>
>>
******************************************************
Charliec

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