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Subject Author Date
Can't perform electronic transfer PSMSR 12-23-2007
Posted by PSMSR on December 23, 2007, 7:18 pm
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I use Quicken 2007, and it downloads transactions just fine from checking,
savings, and credit card with the one credit union account. However, if I
try to perform a transfer (pay off credit card from checking), it fails.
The error message says my financial institution does not recognize my
account XXXXX. Really? It seems to recognize it just fine when downloading
transactions, just not when I try to transfer. My account information is
all correct in Quicken that I can see. Ideas on what is wrong?

Thanks.

- Phil



Posted by Han on December 23, 2007, 8:13 pm
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> I use Quicken 2007, and it downloads transactions just fine from
> checking, savings, and credit card with the one credit union account.
> However, if I try to perform a transfer (pay off credit card from
> checking), it fails. The error message says my financial institution
> does not recognize my account XXXXX. Really? It seems to recognize
> it just fine when downloading transactions, just not when I try to
> transfer. My account information is all correct in Quicken that I can
> see. Ideas on what is wrong?
>
> Thanks.
>
> - Phil
>
Usually there is a signup, or account establishment with your financial
institution to let you use Quicken to perform such financial transactions.
Often there is a fee for this, or increased balances required at your FI.
Ask your credit union how they will let you do this.

--
Best regards
Han
email address is invalid

Posted by John Pollard on December 23, 2007, 8:18 pm
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PSMSR wrote:
> I use Quicken 2007, and it downloads transactions just fine
> from
> checking, savings, and credit card with the one credit union
> account.
> However, if I try to perform a transfer (pay off credit card
> from
> checking), it fails. The error message says my financial
> institution
> does not recognize my account XXXXX. Really? It seems to
> recognize
> it just fine when downloading transactions, just not when I
> try to
> transfer. My account information is all correct in Quicken
> that I
> can see. Ideas on what is wrong?

It sounds to me like you have left out important information.

Quicken could care less about your financial institution if you
try to enter a simple transfer transaction.

So I assume you left out some very important information.

Not all financial institutions allow you to transmit "transfers"
to them from Quicken. If your financial institution is one of
those, you're out of luck. You can initiate the transfer at
their web site - if they allow it - or do without altogether.

And it is even more unlikely that your bank will allow you to
transmit a "transfer" of funds from your checking account with
them, to your credit card account with another financial
institution.

To do that you require online billpay capabilities with the
financial institution that holds your checking account. And to
do that via Quicken requires that the fi that holds your
checking account permits you to submit online billpay
transactions to them from Quicken ... which not all fi's permit.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by PSMSR on December 23, 2007, 8:57 pm
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The accounts were setup via Quicken's wizard, so if any information was left
out, it was Quicken's failure to ask for it. All data fields regarding the
account are populated with data. I don't know what other important
information I could provide, nor where else in Quicken to key it in. I will
check with the FI to see if they permit transfers through Quicken. They
used to, as I used an earlier version of Quicken this way some time ago.
Additionally, the FI does permit transfers at their website. The transfer
in questions is from a checking account to a credit card, at the SAME FI
institution. If I need to adjust some setting, I'd like to know what it is.

- Phil

> PSMSR wrote:
>> I use Quicken 2007, and it downloads transactions just fine from
>> checking, savings, and credit card with the one credit union account.
>> However, if I try to perform a transfer (pay off credit card from
>> checking), it fails. The error message says my financial institution
>> does not recognize my account XXXXX. Really? It seems to recognize
>> it just fine when downloading transactions, just not when I try to
>> transfer. My account information is all correct in Quicken that I
>> can see. Ideas on what is wrong?
>
> It sounds to me like you have left out important information.
>
> Quicken could care less about your financial institution if you try to
> enter a simple transfer transaction.
>
> So I assume you left out some very important information.
>
> Not all financial institutions allow you to transmit "transfers" to them
> from Quicken. If your financial institution is one of those, you're out
> of luck. You can initiate the transfer at their web site - if they allow
> it - or do without altogether.
>
> And it is even more unlikely that your bank will allow you to transmit a
> "transfer" of funds from your checking account with them, to your credit
> card account with another financial institution.
>
> To do that you require online billpay capabilities with the financial
> institution that holds your checking account. And to do that via Quicken
> requires that the fi that holds your checking account permits you to
> submit online billpay transactions to them from Quicken ... which not all
> fi's permit.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>



Posted by John Pollard on December 24, 2007, 9:47 am
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PSMSR wrote:
> The accounts were setup via Quicken's wizard, so if any
> information
> was left out, it was Quicken's failure to ask for it.

Sorry, I wasn't clear.

I meant you left out important information in your post ...
about what your fi allowed you to do and how you were going
about it.

> All data
> fields regarding the account are populated with data. I don't
> know
> what other important information I could provide, nor where
> else in
> Quicken to key it in.

How exactly are you attempting to create the transfer?

> I will check with the FI to see if they permit
> transfers through Quicken.

Is your Quicken account setup for online billpay (that is
different from downloading transactions ... it requires the
ability to upload instructions, which the financial institution
must support).

> They used to, as I used an earlier
> version of Quicken this way some time ago. Additionally, the
> FI does
> permit transfers at their website. The transfer in questions
> is from
> a checking account to a credit card, at the SAME FI
> institution. If
> I need to adjust some setting, I'd like to know what it is.

If there is a number that goes along with the error message,
that might be useful. Also an exact quote of the message could
help.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



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