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Posted by Dick on July 3, 2006, 2:12 pm
Please log in for more thread options John,
Unchecking the download using Web Connect solved my problem. Thanks
again for your help. It's nice to know that there are people like you out
there to help us. Thanks.....
>
>> Thanks for your suggestion it worked fine I can now download from
>> Chase be either using the download in the register or the download from
>> the Chase web Site.
>
> When you initiate a download from the fi's web site, it is always a
> web-connect download; but when you initiate a download from the Download
> Transactions button in the account register, it will download using the
> method the account is setup for, which could be One Step Update.
>
>> I am now in a quandary as to how to set up the Chase account in the One
>> Step Update.
>
> As Bob Wang mentioned in his post, it's possible that you will have to
> contact Chase to get this setup; I have setup two different cc accounts
> for download from Chase, but I don't remember the details.
>
> It sounds like you have the account currently setup to do web-connect
> downloads, and that will probably stop you from being able to do Direct
> downloads (the reverse is not true). Open the Online Center, select the
> account in the Financial Institution drop down, the click Options and
> uncheck "Download this account using Web Connect".
>
> Then I would Deactivate the account for transaction download again. and
> reActivate it. During the Activate process, if you are taken to the Chase
> web site, and you initiate a download there, you will probably just end up
> with the account setup for web connect downloads again ... so I would not
> do that. If the Activate process works correctly, you should *not* have
> to initiate the download by clicking a button at the web site. Either
> during the Activate process or after, you should have to enter your Chase
> "pin" in the pin vault. That pin may, or may not, be the same as your
> password to logon to the Chase web site. You also may be asked for your
> user-name (or user-id) during the Activate process.
>
> If you do not see Chase listed as a Financial Institution in your One Step
> Update dialog after the Activate process, you have not gotten it setup for
> Direct download and you should probably check with Chase.
>
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>
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