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Posted by John Pollard on July 8, 2007, 10:14 pm
Please log in for more thread options Dean wrote:
> My bank was taken over by another. They are keeping the same
> account
> numbers, but changing the routing number.
>
> When I went into Quicken, I went to "Accounts", then "Account
> Info"
> and edited the routing numbers to exactly what my bank said
> they
> should be.
> When I went to "Online" and did an update, I got an OL-393-A
> error.
> I've tried this twice now on different days.....I doubt the
> bank's
> server was down. Don't quite know where to proceed from
> here----any
> idea what I might have done wrong?
>
> P.S. I kept the account NAME the same, but that shouldn't
> matter????
The "account name" doesn't matter, but the "financial
institution" name might.
You can check this kb article for the complete rundown on OL-393
errors.
{Please include your Quicken version (and os) when you post
future questions.]
--
John Pollard
First initial underscore Last name at mchsi dot com
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