Changing routing numbers

Posted by Dean on July 8, 2007, 9:57 pm

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My bank was taken over by another. They are keeping the same account
numbers, but changing the routing number.

When I went into Quicken, I went to "Accounts", then "Account Info" and
edited the routing numbers to exactly what my bank said they should be.

When I went to "Online" and did an update, I got an OL-393-A error. I've
tried this twice now on different days.....I doubt the bank's server was
down. Don't quite know where to proceed from here----any idea what I might
have done wrong?

Thanks.
Dean

P.S. I kept the account NAME the same, but that shouldn't matter????

Posted by Dean on July 8, 2007, 10:00 pm

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One more thing I forgot. I did this because my bank sent me a warning letter
that I needed to discard my old checks and change my routing number at any
online banking services, otherwise I wouldn't have messed with it at all.

Dean

> My bank was taken over by another. They are keeping the same account

> numbers, but changing the routing number.

> When I went into Quicken, I went to "Accounts", then "Account Info" and

> edited the routing numbers to exactly what my bank said they should be.

> When I went to "Online" and did an update, I got an OL-393-A error. I've

> tried this twice now on different days.....I doubt the bank's server was

> down. Don't quite know where to proceed from here----any idea what I might

> have done wrong?

> Thanks.

> Dean

> P.S. I kept the account NAME the same, but that shouldn't matter????

Posted by John Pollard on July 8, 2007, 10:14 pm

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Dean wrote:

> My bank was taken over by another. They are keeping the same

> account

> numbers, but changing the routing number.

> When I went into Quicken, I went to "Accounts", then "Account

> Info"

> and edited the routing numbers to exactly what my bank said

> they

> should be.

> When I went to "Online" and did an update, I got an OL-393-A

> error.

> I've tried this twice now on different days.....I doubt the

> bank's

> server was down. Don't quite know where to proceed from

> here----any

> idea what I might have done wrong?

> P.S. I kept the account NAME the same, but that shouldn't

> matter????

The "account name" doesn't matter, but the "financial
institution" name might.

You can check this kb article for the complete rundown on OL-393
errors.

{Please include your Quicken version (and os) when you post
future questions.]

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

Posted by John Pollard on July 8, 2007, 10:15 pm

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John Pollard wrote:

> The "account name" doesn't matter, but the "financial

> institution" name might.

> You can check this kb article for the complete rundown on

> OL-393

> errors.

> {Please include your Quicken version (and os) when you post

> future questions.]

Sorry, I meant to add: your financial institution is the right
place to take problems like this ... especially if you do not
include their name in your posts here.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

Changing routing numbers - OL-393 error?