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Posted by P.Schuman on March 6, 2008, 5:00 pm
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P.Schuman wrote:
> this is a weird one....
> We have our checking at Chase, and I've setup 2 online web ID's for
> online web access.
> Both ID's can login to the Chase website, and see all of our checking
> accounts...
>
> OK - now I've only used 1 ID for Quicken 2006 access to the Chase
> accounts. I wanted to try the other ID, and merely changed the User
> ID in the Quicken online acct info.
> It will not work - it fails - saying that the ID or password is
> incorrect.... but it works fine for logging in ???
>
> I even tried to setup a NEW account, just to walk thru the steps....
> Using our normal ID, it says all the accounts are already setup, and
> basically cancels out.
> Using our other ID, it fails indicating the ID or password is
> incorrect ?
> Any ideas why the ID works fine for actually logging into the Chase
> site & seeing all the accounts,
> but fails when used for online access via Quicken 2006 ?
>
ok... DUH - I called Chase support -
and it appears there is a toggle/activate on the Customer Service screen
that basically turns ON the Quicken download update capability.... a
security feature.
So - clicked it on, and now it works...
Guess it was so long ago when I setup the other ID, I didn't even recall
that function,
but "logic" said there had to be something blocking the Quicken download
update access.
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