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Subject Author Date
Citibank Web Connect - Anyone having trouble today? bmcguirk 08-10-2006
Posted by bmcguirk on August 10, 2006, 5:51 pm
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Q2007: I started having trouble downloading via Express Web Connect in
Q2007 Premier today from Citibank. Worked fine around 8:30am this
morning. Tried again at 9:45 and a dozen more times since then and no
luck.

I tried deactivating and reactivating but no luck. I keep getting Error
CC-503 "Login incorrect". But I know my login is correct because I can
login to my bank's website directly and it worked this morning with the
same user/password with no problems.

Just wondering if I am the only one having this problem, or are others
having trouble too?

Thanks.


Posted by bmcguirk on August 11, 2006, 8:41 am
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bmcguirk@optonline.net wrote:
> Q2007: I started having trouble downloading via Express Web Connect in
> Q2007 Premier today from Citibank. Worked fine around 8:30am this
> morning. Tried again at 9:45 and a dozen more times since then and no
> luck.
>
> I tried deactivating and reactivating but no luck. I keep getting Error
> CC-503 "Login incorrect". But I know my login is correct because I can
> login to my bank's website directly and it worked this morning with the
> same user/password with no problems.
>
> Just wondering if I am the only one having this problem, or are others
> having trouble too?
>
> Thanks.

UPDATE: Looks like it was a Citibank problem. Others reported the same
problem over on Intuit's forums. It seemed to have been corrected about
10:30pm last night, according to one user. I confirmed and it is
working again for me.


Posted by ob on August 11, 2006, 1:43 pm
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bmcguirk@optonline.net wrote:
> bmcguirk@optonline.net wrote:
> > Q2007: I started having trouble downloading via Express Web Connect in
> > Q2007 Premier today from Citibank. Worked fine around 8:30am this
> > morning. Tried again at 9:45 and a dozen more times since then and no
> > luck.
> >
> > I tried deactivating and reactivating but no luck. I keep getting Error
> > CC-503 "Login incorrect". But I know my login is correct because I can
> > login to my bank's website directly and it worked this morning with the
> > same user/password with no problems.
> >
> > Just wondering if I am the only one having this problem, or are others
> > having trouble too?
> >
> > Thanks.
>
> UPDATE: Looks like it was a Citibank problem. Others reported the same
> problem over on Intuit's forums. It seemed to have been corrected about
> 10:30pm last night, according to one user. I confirmed and it is
> working again for me.

FI updates are provided by Intuit not Citibank. Read the thread on
Quickenforums carefully the problem was caused an update from intuit
and fixed by another update from Intuit.


Posted by ob on August 11, 2006, 1:44 pm
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bmcguirk@optonline.net wrote:
> bmcguirk@optonline.net wrote:
> > Q2007: I started having trouble downloading via Express Web Connect in
> > Q2007 Premier today from Citibank. Worked fine around 8:30am this
> > morning. Tried again at 9:45 and a dozen more times since then and no
> > luck.
> >
> > I tried deactivating and reactivating but no luck. I keep getting Error
> > CC-503 "Login incorrect". But I know my login is correct because I can
> > login to my bank's website directly and it worked this morning with the
> > same user/password with no problems.
> >
> > Just wondering if I am the only one having this problem, or are others
> > having trouble too?
> >
> > Thanks.
>
> UPDATE: Looks like it was a Citibank problem. Others reported the same
> problem over on Intuit's forums. It seemed to have been corrected about
> 10:30pm last night, according to one user. I confirmed and it is
> working again for me.


Posted by Oilcan on August 11, 2006, 9:17 pm
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No, it was Citibank - you couldn't log into their Website last night.
ob wrote:
> bmcguirk@optonline.net wrote:
> > bmcguirk@optonline.net wrote:
> > > Q2007: I started having trouble downloading via Express Web Connect in
> > > Q2007 Premier today from Citibank. Worked fine around 8:30am this
> > > morning. Tried again at 9:45 and a dozen more times since then and no
> > > luck.
> > >
> > > I tried deactivating and reactivating but no luck. I keep getting Error
> > > CC-503 "Login incorrect". But I know my login is correct because I can
> > > login to my bank's website directly and it worked this morning with the
> > > same user/password with no problems.
> > >
> > > Just wondering if I am the only one having this problem, or are others
> > > having trouble too?
> > >
> > > Thanks.
> >
> > UPDATE: Looks like it was a Citibank problem. Others reported the same
> > problem over on Intuit's forums. It seemed to have been corrected about
> > 10:30pm last night, according to one user. I confirmed and it is
> > working again for me.


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