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Subject Author Date
Cleaning software Dan 01-20-2007
Posted by Dan on January 20, 2007, 2:38 pm
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Is there a single program that when run willl remove all traces of the
old install of Quicken 2006? I tried the qclen still cannot load my
new version of 2007 Home and Business would really like ot try it <g>
any suggestions? thanks

Posted by Han on January 20, 2007, 2:52 pm
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> Is there a single program that when run willl remove all traces of the
> old install of Quicken 2006? I tried the qclen still cannot load my
> new version of 2007 Home and Business would really like ot try it <g>
> any suggestions? thanks
>

I thought that Intuit had improved the programs to install newer and
updated software, so I don't understand your problem.

AFAIK, installation problems are covered at no charge at the intuit help
phone or websites. If necessary, tell them that you want a comlete
refund since the software doesn't work as advertised on your system.

If all else fails, consider that backups are your friends, preferably an
"image" type backup of your hard drive <grin>. Reboot before and after
making this type of backup. In your case of a balky system, I would also
pull the power cord and any ethernet connections, wait 5 minutes, then
reboot. This will allow all RAM to completely discharge. Newer
computers are like your TV - turning them off makes them go into some
kind of low power shut down, but they are not truly totally OFF!

Reboot again, then search for any files/folders intuit or quicken and, if
appropriate, delete them all. Make sure you are seeing hidden and system
files.

Use a registry cleaner (I like Rosecitysoftware's Registry First Aid), or
regedit to find and delete everything intuit or quicken. Reboot often to
make sure something doesn't reinstall itself.

When all done try the fresh install, after a reboot, with no internet
connection, and with AV off. If that doesn't work, you're SOOL.

Make sure to trun AV on again.
--
Best regards
Han
email address is invalid

Posted by Dan on January 21, 2007, 4:45 pm
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OK here is what it does. I totally uninstalled quicken 2006 rebooted
then started the 2007 QH&B from CD.

Appears all goes well then stops n the progess bar about 3 blocks
prior to being doen. I can let it sit forever.. no change it just
stops. Then if I open task manager and close the program
bindcontent.exe quicken finished off the progress bar checks for an
update then appears and says it is done .. yet when I try to start the
program it erros saying some files (not data files) are corrupt and I
need to reinstall the 2007 again. I do that and exactly same thing
again..

Any ideas?? As I say when I kill bindcontent.exe it sure acts like it
is finishing and says it did but will not start..

thanks

>
>> Is there a single program that when run willl remove all traces of the
>> old install of Quicken 2006? I tried the qclen still cannot load my
>> new version of 2007 Home and Business would really like ot try it <g>
>> any suggestions? thanks
>>
>
>I thought that Intuit had improved the programs to install newer and
>updated software, so I don't understand your problem.
>
>AFAIK, installation problems are covered at no charge at the intuit help
>phone or websites. If necessary, tell them that you want a comlete
>refund since the software doesn't work as advertised on your system.
>
>If all else fails, consider that backups are your friends, preferably an
>"image" type backup of your hard drive <grin>. Reboot before and after
>making this type of backup. In your case of a balky system, I would also
>pull the power cord and any ethernet connections, wait 5 minutes, then
>reboot. This will allow all RAM to completely discharge. Newer
>computers are like your TV - turning them off makes them go into some
>kind of low power shut down, but they are not truly totally OFF!
>
>Reboot again, then search for any files/folders intuit or quicken and, if
>appropriate, delete them all. Make sure you are seeing hidden and system
>files.
>
>Use a registry cleaner (I like Rosecitysoftware's Registry First Aid), or
>regedit to find and delete everything intuit or quicken. Reboot often to
>make sure something doesn't reinstall itself.
>
>When all done try the fresh install, after a reboot, with no internet
>connection, and with AV off. If that doesn't work, you're SOOL.
>
>Make sure to trun AV on again.

Posted by Notan on January 20, 2007, 2:55 pm
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Dan wrote:
> Is there a single program that when run willl remove all traces of the
> old install of Quicken 2006? I tried the qclen still cannot load my
> new version of 2007 Home and Business would really like ot try it <g>
> any suggestions? thanks

Have you gotten any error messages to suggest that 2006 remnants are
causing problems?

Try disabling all anti-spyware and anti-virus programs, or installing
2007 in Safe Mode.

--
Notan

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