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Posted by WendyC88 on August 25, 2008, 7:57 pm
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> Ron P wrote:
>>> Ron P wrote:
>>>> Hoping you might be able to help. Currently trying to use Quicken
>>>> 2008 Deluxe with accounts at Navy Federal Credit Union. More than
>>>> half the time, when trying to download data, quicken reports a
>>>> problem on their server and they are notified to resolve it. I read
>>>> somewhere here about deactivating then reactivating online services
>>>> and that doesn't seem to help. I called NFCU directly and they said
>>>> I can't get downloaded data because they do not have the server to
>>>> support it. I tried to explain that about half the time it works
>>>> just fine, but they don't see how I can do it. So... how does
>>>> quicken do it if they do not have the server? Also, how can I get
>>>> better reliability with online downloads? One other thing.... maybe
>>>> 1 out of 5 times, in he middle of a download, quicken just quits and
>>>> disappears. I'd greatly appreciate any help! Thank you in advance.
>
>>> Stop trying to use "One Step Update" to download from NFCU (use Web
>>> Connect to download) and you will have no trouble downloading from
>>> NFCU. When NFCU says they don't support One Step Update ... take them at
>>> their word.
>
>> Thanks, that is what I do for the most part. But I try every once in
>> a while and it works great, so I keep trying and then errors. However,
>> yes, web connect is best.
>
>> Inquiring minds want to know
>> though.... how does it get the data on one step update?
>
> Basically, I believe the technique is known as "screen scraping". A
> computer program attempts to do the same thing you do when you log on to
> the fi's web site, navigate to the appropriate screen, and click the
> button to do a Web Connect download. This operation has significant
> potential for failure, and is guaranteed to fail when certain security
> provisions are instituted at the fi's web site.
>
> Direct Connect downloads, on the other hand, entail direct communication
> between Quicken/Intuit and a financial institution's server (not where you
> go for Web Connect downloads). But they cost the fi's more to provide
> than Web Connect downloads.
>
> --
>
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>
Oh..OK. I thought MS Money (Yodlee) was the only one doing that. Thanks
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