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Subject Author Date
Customer Overpayments Sharif 02-20-2007
Posted by R. C. White on February 22, 2007, 5:49 pm
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Hi, Sharif.

What "invoice form"? Where do you "click on receive payment"? Nothing like
that in my version of Quicken 2007 Basic.

Are you sure you are in the right newsgroup? You haven't told us which
version of Quicken you are using, but maybe you should be asking this
question in alt.comp.software.financial.quickbooks, rather than here in
Quicken.

(And PLEASE do not email me directly again. That is not how newsgroups
work.)

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Currently running Vista Ultimate x64)

>> Click on the Split button, or use Ctrl-S when entering the transaction.
>>
>> --
>> Regards,
>> Fred
>
> Maybe I am doing this wrong. I opened up the invoice form for the
> payment. Clicked on receive payment, and put in the whole amount in
> the check... here is the scenario:
>
> - Invoice balance is: $243.90
> - Payment total is $244.00
>
> Even though it is just 10 cents, I need to be able to record that. I
> don't want that extra 10 cents to be customer credit, I want to be
> marked as income - bonus income if anything and I can't seem to do
> that without that 10 cents being applied as credit. I want to solve
> this problem now because it could be a much bigger amount in the
> future.


Posted by vcard on February 22, 2007, 6:01 pm
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If you want the credit to be income to you, then you have to invoice for it!
(Is this what you didn't get from Fred's response?)
Just in case you need more specifics...

I would suggest creating a new category called BonusInc.
When you receive and apply the overpayment, you have two ways to deal with
it:

1) Before you apply the payment, add a new line on the existing invoice for
the BonusInc amount. The payment will then exactly offset the total, and
you won't 'see' a credit.

2) Make a new invoice for the bonus income amount. (You may want to use a
numbering scheme that clearly indicates what invoices are specifically for
overpayments - eg: perhaps adding -OP to end of original invoice number??)
You can do this before or after you apply the payment - if after, you'll
'see' a credit, and will have to manually apply it to the new invoice.

I think the former is quicker, but there are some advantages to the latter:
easier to keep track of what was REALLY due from the customer, and to report
back to customer if he has any questions on his account.

vcard
(Using Q XG 2006)


: > Click on the Split button, or use Ctrl-S when entering the transaction.
: >
: > --
: > Regards,
: > Fred
:
: Maybe I am doing this wrong. I opened up the invoice form for the
: payment. Clicked on receive payment, and put in the whole amount in
: the check... here is the scenario:
:
: - Invoice balance is: $243.90
: - Payment total is $244.00
:
: Even though it is just 10 cents, I need to be able to record that. I
: don't want that extra 10 cents to be customer credit, I want to be
: marked as income - bonus income if anything and I can't seem to do
: that without that 10 cents being applied as credit. I want to solve
: this problem now because it could be a much bigger amount in the
: future.
:



--
Posted via a free Usenet account from http://www.teranews.com


Posted by Sharif on February 22, 2007, 7:54 pm
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> If you want the credit to be income to you, then you have to invoice for it!
> (Is this what you didn't get from Fred's response?)
> Just in case you need more specifics...
>
> I would suggest creating a new category called BonusInc.
> When you receive and apply the overpayment, you have two ways to deal with
> it:
>
> 1) Before you apply the payment, add a new line on the existing invoice for
> the BonusInc amount. The payment will then exactly offset the total, and
> you won't 'see' a credit.
>
> 2) Make a new invoice for the bonus income amount. (You may want to use a
> numbering scheme that clearly indicates what invoices are specifically for
> overpayments - eg: perhaps adding -OP to end of original invoice number??)
> You can do this before or after you apply the payment - if after, you'll
> 'see' a credit, and will have to manually apply it to the new invoice.
>
> I think the former is quicker, but there are some advantages to the latter:
> easier to keep track of what was REALLY due from the customer, and to report
> back to customer if he has any questions on his account.
>
> vcard
> If you want the credit to be income to you, then you have to invoice for it!
> (Is this what you didn't get from Fred's response?)
> Just in case you need more specifics...
>
> I would suggest creating a new category called BonusInc.
> When you receive and apply the overpayment, you have two ways to deal with
> it:
>
> 1) Before you apply the payment, add a new line on the existing invoice for
> the BonusInc amount. The payment will then exactly offset the total, and
> you won't 'see' a credit.
>
> 2) Make a new invoice for the bonus income amount. (You may want to use a
> numbering scheme that clearly indicates what invoices are specifically for
> overpayments - eg: perhaps adding -OP to end of original invoice number??)
> You can do this before or after you apply the payment - if after, you'll
> 'see' a credit, and will have to manually apply it to the new invoice.
>
> I think the former is quicker, but there are some advantages to the latter:
> easier to keep track of what was REALLY due from the customer, and to report
> back to customer if he has any questions on his account.
>
> vcard
> If you want the credit to be income to you, then you have to invoice for it!
> (Is this what you didn't get from Fred's response?)
> Just in case you need more specifics...
>
> I would suggest creating a new category called BonusInc.
> When you receive and apply the overpayment, you have two ways to deal with
> it:
>
> 1) Before you apply the payment, add a new line on the existing invoice for
> the BonusInc amount. The payment will then exactly offset the total, and
> you won't 'see' a credit.
>
> 2) Make a new invoice for the bonus income amount. (You may want to use a
> numbering scheme that clearly indicates what invoices are specifically for
> overpayments - eg: perhaps adding -OP to end of original invoice number??)
> You can do this before or after you apply the payment - if after, you'll
> 'see' a credit, and will have to manually apply it to the new invoice.
>
> I think the former is quicker, but there are some advantages to the latter:
> easier to keep track of what was REALLY due from the customer, and to report
> back to customer if he has any questions on his account.
>
> vcard
> (Using Q XG 2006)
>

To answer R.C. White, I apologize about directly emailing you I didn't
realize I did that I thought I replied to the group. Also I am using
Quicken 2007 Home & Business.


Posted by Sharif on February 22, 2007, 8:15 pm
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> 2) Make a new invoice for the bonus income amount. (You may want to use a
> numbering scheme that clearly indicates what invoices are specifically for
> overpayments - eg: perhaps adding -OP to end of original invoice number??)
> You can do this before or after you apply the payment - if after, you'll
> 'see' a credit, and will have to manually apply it to the new invoice.

Question,

Instead of creating a whole new invoice for the bonus, if I record a
new payment in the account all my payments go to, and just put the
bonus in there and categorize as a bonus inc, wouldn't that be better?



Posted by vcard on February 22, 2007, 8:38 pm
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I'm afraid I don't follow. It sounds like you want to apply (using your
previous numbers):
$243.90 payment from customer's cheque to invoice (through A/R), leaving
zero balance.
$0.10 payment from customer directly to bank or undeposited funds a/c, with
offset to bonus inc (using customer name, I presume?).

I suppose you could do that, but it is likely to become difficult to
reconcile your entries with your bank deposit. And again, if customer calls
you with questions ("what invoice did you apply my cheque for $244 to?"),
that amount won't show up. But you're welcome to try it...

vcard

: > 2) Make a new invoice for the bonus income amount. (You may want to use
a
: > numbering scheme that clearly indicates what invoices are specifically
for
: > overpayments - eg: perhaps adding -OP to end of original invoice
number??)
: > You can do this before or after you apply the payment - if after, you'll
: > 'see' a credit, and will have to manually apply it to the new invoice.
:
: Question,
:
: Instead of creating a whole new invoice for the bonus, if I record a
: new payment in the account all my payments go to, and just put the
: bonus in there and categorize as a bonus inc, wouldn't that be better?
:
:




--
Posted via a free Usenet account from http://www.teranews.com


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