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Posted by MPSAN on November 14, 2007, 2:08 pm
Please log in for more thread options > jo wrote:
> >> jo wrote:
> >>> The Validate procedure is supposed to detect and repair
> >>> damage, but
> >>> make a backup first because its been known to create
> >>> problems
> >>> (I
> >>> haven't experienced any).
> >>> Intuit also has a service for this but of
> >>> course it charges. It may be worth it.
> >> Actually, they don't charge.
>
> >> You do have to convince tech support that your problem
> >> deserves
> >> the free service, but if you are very patient, they will try
> >> to
> >> fix your file for free (you upload your file to their web
> >> site;
> >> they fix it - if they can - then you download the repaired
> >> file).
> > Good to know. I got the impression that tech support generally
> > didn't
> > take anyone's problems seriously unless you paid for it.
>
> Installation, conversion, and known bugs are among the issues
> for which there is no tech support charge.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup- Hide quoted text -
>
> - Show quoted text -
Thank you everyone...I guess my last reply never did get posted.
I did a validate and it was OK...at least no issues showed.
As far as sending the file to Intuit goes, that will never happen! I
mean who would send a file with all of your financial data ANYWHERE?!!
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