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Posted by Pebble Beach Bum on January 21, 2007, 6:56 pm
Please log in for more thread options Today I started having problems downloading transactions from Washington
Mutual. I am using QW 2006, and get the error message "Unable to confirm
financial institution information. Try again later." from Quicken itself, when
it processes the QFX file. I last downloaded successfully on Jan 14, 2007. I
noticed that WAMU changed the download portion of their website (sometime
between Jan 14 and Jan 21) to insert a new confirmation step. Whatever other
changes they made I don't know. The Quicken 2006 support site recognizes the
error message, and says one of the following is the problem:
1. System clock is incorrect on my computer (it's not).
2. Back-level Quicken version prior to 2002. (Duh. No, it's QW 2006.)
3. Financial institution information is corrupted. Deactivate online services
for the account and then reactivate.
Hmmm, uh... ok. (No.3), I looked at the QFX file and compared the info to the
"Account Overview" section in Quicken for the subject account, and it all
matches. What happens when I "deactivate" online services (it's my primary
checking account)? The Quicken web site does not say anything about what I am
letting myself in for. Does anybody know? It's been so long ago that I
activated the service that I don't remember the process (is there a delay, do I
have to talk to somebody at the FI, will I lose any of my current FI data on
Quicken... etc etc.)
Help!
>Well, it is still a no-go. I can see the new transactions when I log
>into Fidelity but they seem to be "stuck" and are not downloading into
>Quicken.
>
>Never had this happen before.
>
>wrote:
>
>>Thanks for the response. My FI is Fidelity so I'll give it another go
>>today to see if things have changed.
>>
>>On Sun, 21 Jan 2007 16:30:07 GMT, "Bob L."
>>
>>>* Spam Trapper wrote:
>>>> I have been reading about the ongoing problems Q2007 users are having
>>>> downloading transactions. Is anyone having these same problems with
>>>> Q2006?
>>>>
>>>> I have never had any problems downloading transactions using Quicken
>>>> 2006 Premier until this past week. I have some transactions at an
>>>> investment company that have been in my account for almost a week but
>>>> have not downloaded to Quicken despite several attempts. I get no
>>>> errors and all downloads report as complete even though no
>>>> transactions are downloaded. Sounds suspiciously like what has been
>>>> happening with Q2007.
>>>>
>>>> Anybody using Q2006 having a problem downloading transactions?
>>>
>>>No problems at all (Vanguard, Fidelity). It might be your FI.
>>>
>>>Bob L.
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