Downloading bank statements

Posted by Donald Maclean on January 14, 2008, 8:55 pm

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I download my bank statements. They is a red flag beside account telling me
to reconcile account (Normal) BUT the downloaded items are no where to be
seen. If I click the online icon on top of screen there are there. IF I ask
to compare to account nothing happens. Always worked fine until this
weekend. Any help/suggestions would be appreciated. I deleted all temp
internet files in explorer as suggested . no change Tks don

--
Don

Posted by Donald Maclean on January 14, 2008, 9:56 pm

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Sorry I am using Quicken 2007 xg

>I download my bank statements. They is a red flag beside account telling

>me to reconcile account (Normal) BUT the downloaded items are no where to

>be seen. If I click the online icon on top of screen there are there. IF I

>ask to compare to account nothing happens. Always worked fine until this

>weekend. Any help/suggestions would be appreciated. I deleted all temp

>internet files in explorer as suggested . no change Tks don

> --

> Don

Posted by JimH on January 15, 2008, 2:09 pm

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Donald Maclean wrote:

> I download my bank statements. They is a red flag beside account telling me

> to reconcile account (Normal) BUT the downloaded items are no where to be

> seen. If I click the online icon on top of screen there are there. IF I ask

> to compare to account nothing happens. Always worked fine until this

> weekend. Any help/suggestions would be appreciated. I deleted all temp

> internet files in explorer as suggested . no change Tks don

I had the same thing happen a few weeks ago. In a previous post, I
explained what I do when I have inconsistencies in downloads. Basically,
it is to delete the folder "c:Documents and settingsAll
UsersApplication DataIntuitQuicken". Then, I perform a repair
installation. It is one of the options in the installation process. That
fixed my problem, and has fixed other Quicken problems in the past.

---

Jim