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Posted by Laura on March 26, 2008, 1:53 pm
Please log in for more thread options Thanks. I will give them a call and let them know there is a problem.
> Laura:
>
> No, Charles Schwab was definitely Direct Connect.
> I think you may just have to be patient till Elan sorts it out on their
> end.
> If you haven't already, let them know they've got a problem.
> Express Web Connect is still MUCH more convenient than standard Web
> Connect,
> so I'm going to have to look at Elan cards now ;-)
>
> Bob
>>>>
> According to the file, it is Express Web Connect. Is that part of the
> problem?
>
> yeah, I have been deleting the extra transactions but it sort of defeats
> the
> purpose of automatic updating.
>
>> Laura:
>>
>> Same thing was happening to me with Charles Schwab a few months ago.
>> I just deleted the duplicate transactions as they appeared.
>> Schwab finally fixed the error, so I suspect it's up to Elan to fix the
>> problem.
>> As an aside, are you really connecting via Direct Connect, or is it
>> Express
>> Web Connect?
>>
>> Bob
>>
>>>>>
>> Quicken 2008 H&B - Elan Credit Card Services
>>
>> One of my credit cards frequently downloads duplicate transactions. The
>> website says they support Web connect but the first time I imported the
>> downloaded file it configured Quicken for Direct connect. I no longer
>> have
>> to download the transactions, etc because Quicken now does it
>> automatically.
>> It works fine except that I end up having to delete the duplicate
>> transactions.
>>
>> Any ideas as to how to prevent this from happening?
>>
>> thanks,
>> Laura
>>
>
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