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Subject Author Date
EmigrantDirect & OSU Margaret Wilson 08-28-2006
Posted by Margaret Wilson on August 28, 2006, 11:11 am
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 My Emigrant Direct savings account doesn't see much activity, so I've
always reconciled & updated by hand. But now that web connect is better
integrated into OSU with Q2007, I thought I'd give it a try. I got an
error that due to a problem with the Quicken server, it's not working,
Intuit is aware of and working on the problem, and that my FI cannot
help with this particular issue.

I'm just wondering if anyone else has gotten this to work. Are you
using your user ID or account number? Note that the account numbers
changed when ED upgraded their software a couple weeks ago.

No biggie, just curious. :-)

Thanks and Regards,

Margaret

Posted by Bob Wang on August 28, 2006, 11:48 am
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 Margaret:

I have 7 FIs I'm downloading via Express Web Connect and One Step Update.

All of them, and Citi (including AT&T, Quicken) are down this AM.

I don't have an ED account, but I expect that nothing will work with Express
Web Connect till the Quicken servers are back up.

I don't know this for a fact, but my understanding is that the Quicken
servers do the screen scrapings (like Yodlee and Fidelity's Full View) only
once a day for Express Web Connect accounts.

That means regular Web Connect is up-to-the-minute real-time, but Express
Web Connect is one day behind.

Bob

My Emigrant Direct savings account doesn't see much activity, so I've
always reconciled & updated by hand. But now that web connect is better
integrated into OSU with Q2007, I thought I'd give it a try. I got an
error that due to a problem with the Quicken server, it's not working,
Intuit is aware of and working on the problem, and that my FI cannot
help with this particular issue.

I'm just wondering if anyone else has gotten this to work. Are you
using your user ID or account number? Note that the account numbers
changed when ED upgraded their software a couple weeks ago.

No biggie, just curious. :-)

Thanks and Regards,

Margaret



Posted by Margaret Wilson on August 28, 2006, 1:02 pm
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Bob Wang wrote:
> Margaret:
>
> I have 7 FIs I'm downloading via Express Web Connect and One Step Update.
>
> All of them, and Citi (including AT&T, Quicken) are down this AM.
>
> I don't have an ED account, but I expect that nothing will work with Express
> Web Connect till the Quicken servers are back up.
>
> I don't know this for a fact, but my understanding is that the Quicken
> servers do the screen scrapings (like Yodlee and Fidelity's Full View) only
> once a day for Express Web Connect accounts.
>
> That means regular Web Connect is up-to-the-minute real-time, but Express
> Web Connect is one day behind.

Thanks Bob, I've noticed that Citi is down right now, but Chase,
Discover and my credit union are working. I'll just check tomorrow.
Thanks so much for the info!

Regards,

Margaret

Posted by pjhartman@gmail.com on August 28, 2006, 2:49 pm
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Margaret Wilson wrote:
> My Emigrant Direct savings account doesn't see much activity, so I've
> always reconciled & updated by hand. But now that web connect is better
> integrated into OSU with Q2007, I thought I'd give it a try. I got an
> error that due to a problem with the Quicken server, it's not working,
> Intuit is aware of and working on the problem, and that my FI cannot
> help with this particular issue.
>
> I'm just wondering if anyone else has gotten this to work. Are you
> using your user ID or account number? Note that the account numbers
> changed when ED upgraded their software a couple weeks ago.

Margaret,

I can get OSU working with EmigrantDirect, until the next day when ED
changes the login question. That kills the OSU connection. If,
though, I use the "Update Now" button within the ED account, it will
prompt for the correct login question, and store the answer. Then OSU
will function OK again until the next login question rollover.


Posted by Margaret Wilson on August 28, 2006, 3:22 pm
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pjhartman@gmail.com wrote:

> Margaret,
>
> I can get OSU working with EmigrantDirect, until the next day when ED
> changes the login question. That kills the OSU connection. If,
> though, I use the "Update Now" button within the ED account, it will
> prompt for the correct login question, and store the answer. Then OSU
> will function OK again until the next login question rollover.

Thanks so much for the info!

Regards,

Margaret

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