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Subject Author Date
Error 1601 and why isn't it on the help site? Chris Ness 12-03-2006
Posted by Chris Ness on December 3, 2006, 10:15 pm
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 Once more I have thrown caution to the wind and given money to Quicken.

Once more it has given me trouble and once more they aren't there to help
me.

I am trying to install Quicken 2007 Deluxe onto a Pentium 4 with 1 gig of
Ram. The program has erased my previous installation (Quicken 2005) and
then uncermoniously quits with "Quicken failed to install - Exit Code:
1601"

Online help yields nothing. Now I have nothing, not even what I had before.

The chat help does not do anything at all - it just sits there. Phone help
tomorrow - with what someone in Hyderabad? and a half hour or more
listening to muzak?

What is Error 1601?

Posted by DP on December 3, 2006, 10:39 pm
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> The chat help does not do anything at all - it just sits there. Phone help
> tomorrow - with what someone in Hyderabad? and a half hour or more
> listening to muzak?


I tell you, the two instances of phone help I had with people with strong
Indian-subcontinent dialects, both were extremely helpful and knowledgeable.
Neither one was a Quicken call; one was to a router mfgr and the other was
to AOL when I was trying to get out of a service agreement (one of those
things where the "free trial" morphed into a monthly paid thing).
I refer to them as "Indian-subcontinent dialects" because I don't know if
they were Indian, Pakistani or Bangladeshi.
I also don't know if they were in the USA or "over there."
Just don't sell them short. You may be surprised how good they are.



Posted by DP on December 3, 2006, 10:40 pm
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>
> Just don't sell them short. You may be surprised how good they are.
>


If that came across as lecture-y, I didn't mean it that way. I was trying to
reassure you that it might not be as bad as you think.




Posted by Chris Ness on December 3, 2006, 10:43 pm
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DP wrote:

> Just don't sell them (the South Asians) short. You may be surprised how
good they are.
It isn't really them I sell short. It is quicken. They only repeat the
script that Intuit wrote for them.

I keep telling myself I won't upgrade again and then I do it anyway. And
there is always a problem.

In the meantime, do you have any idea why it won't install? exit code 1601
It sounds basic.

Posted by DP on December 3, 2006, 10:46 pm
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Afraid not. Don't think I've come across that one.

The only install problem I've had with Q06 Basic is the registration
process. it recognizes my name and then says I'm registered at an email
address I no longer use. But then when I try to change the email address it
puts me through some process designed for small businesses, which I ain't.
I'm just a home user.

You're not having that problem, are you?



> DP wrote:
>
>> Just don't sell them (the South Asians) short. You may be surprised how
> good they are.
> It isn't really them I sell short. It is quicken. They only repeat the
> script that Intuit wrote for them.
>
> I keep telling myself I won't upgrade again and then I do it anyway. And
> there is always a problem.
>
> In the meantime, do you have any idea why it won't install? exit code 1601
> It sounds basic.



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