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Posted by Jim Jensen on October 1, 2007, 9:49 am
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I had an interesting experience Saturday morning attempting to download
September interest and dividends for about six Fidelity accounts (Q2007
H&B). Q went through the motions, but nothing was received from
Fidelity. It acted exactly as if there were no transactions to
download.
I spoke with a software specialist at Fidelity. He had me deactivate,
then reactivate, one step update for each account, and that took care of
the problem. He claims its a problem with Quicken, and the reset jars
things loose, so to speak.
If you're not getting downloads when you know info is available, you
might give this a try.
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