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Fidelity downloads stopped working 1/21...

 

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Subject Author Date
Fidelity downloads stopped working 1/21... Eric J. Holtman 01-25-2008
Posted by Eric J. Holtman on January 25, 2008, 7:22 pm
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Using Q2006 premier. It's worked for 18 months, until now.
Nothing has changed on my end....


Just hangs on "updating financial institution".

I've tried deleting info for an account, and re-adding it,
and it then hangs in "contacting financial institution".

Fido, of course, claims everything is working fine.

Any way to "re-get" financial firm info, in case Quicken
is somehow confused about which server to contact, etc, etc.

Or any other clues?

Posted by Eric J. Holtman on January 29, 2008, 7:53 pm
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> Using Q2006 premier. It's worked for 18 months, until now.
> Nothing has changed on my end....
>
>
> Just hangs on "updating financial institution".
>
> I've tried deleting info for an account, and re-adding it,
> and it then hangs in "contacting financial institution".
>
> Fido, of course, claims everything is working fine.
>
> Any way to "re-get" financial firm info, in case Quicken
> is somehow confused about which server to contact, etc, etc.
>
> Or any other clues?
>



I solved the problem. The error was that the settings for
Internet Explorer 7 and cookies got changed to not accept
cookies unless confirmed by the user. I don't use IE 7,
so it must have gotten changed in a service pack or somesuch.

Once I re-enabled cookies, the online downloads starting working
again.


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