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Fraudulent Credit Card use

 

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Subject Author Date
Fraudulent Credit Card use Han 01-18-2008
Posted by Han on January 20, 2008, 1:58 pm
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> Oilcan wrote:
>> Seems to be a common problem with Citibank. Samething happened to my
>> AT&T Universal (I don't actively use). They closed the account
>> automattically and mailed me a new Card and an affadavit. Didn't get
>> any bills from them.
>
> Not that CC fraud isn't a huge problem in general these days, but I
> believe Citibank had some sort of security breach some months back. I
> had *two* Citibank cards compromised within a month or so of each
> other.
> The first time, Citibank sent me a letter saying that had reason to
> believe my account had been compromised and were thus issuing me a new
> card. (I'd seen no bogus transactions.) The replacement CC was
> compromised a few weeks later, and I found out when two mailorder
> companies called me to confirm the transactions. (They were
> suspicious even though Citibank had authorized the charges, because
> (1) I was not a customer of those companies, and (2) the merchandise
> was to be shipped to a third-party address. When I immediately called
> Citibank, it took quite a bit to convince them it was the replacement
> card I wanted closed due to fraud. They thought I was talking about
> the first card, closed weeks before! But when I finally convinced
> them to go through the impending transactions, there were a few more
> bogus ones, which they voided immediately.
>
> Now I download my Quicken transactions daily, but it does take a bit
> before transactions actually appear. I was lucky that those companies
> were suspicious and called me immediately. What blew me away, is that
> Citibank went ahead and authorized "ship to third party" transactions
> seemingly w/o a second thought. I *always* ship to my billing address
> (home), and I'd never used those companies. So this purchasing
> behavior was not typical of me.
>
> Anyway, I went ahead and put a fraud alert on my credit reports, which
> will expire in a few days. And *that* makes me a little nervous.
>
> Regards,
>
> Margaret
>
I do send things to third parties (family all over), but I also had some
problem like that eons ago. I don't recall which business it was that
called to ask whether it was OK to wait with shipping the expensive thing
I had ordered. It was out of stock, and it was going to go to the other
coast (not NJ). I canceled the account, and later found out that someone
had hacked the customer list of the company, complete with CC numbers.
Canceled the credit card too.

I sometimes check my Quicken downloads twice a day ..., but yes, there
are 2 delays, first the time between apoproval and posting, then the
delay to "get" the transactions to the server serving Quicken - the FI's
website usually has things about a day ahead of that.


--
Best regards
Han
email address is invalid

Posted by Bob Wang on January 18, 2008, 11:42 pm
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Han:

Last Spring I had fraudulent charges on my Advanta MasterCard and Sam's
Discover.
Advanta was a REAL PAIN about issuing me a credit, so I no longer use that
card.

December, my Amex Blue was compromised.
Yesterday, my Chase Business Visa was used by someone.

I just dispute the charges and have new cards issued.

Amex has been the BEST by far in handling the fraud.
The charges never even made it to my statement.

Just a fact of life these days, but I have >50 credit cards, so I'm
especially prone to fraud.
Most cards sit in my desk, in fact, my Chase business had not been used for
a couple of years.

Bob
P.S. My phone bill also had a fraudulent charge from some shady outfit last
month.

>>>
Received a call from Sears Mastercard (Citibank) questioning charges to my
CC. I haven't used the card much at all in all the nyears I had it.
Lately once in July, once in Sptember, then once at Kmart around Christmas
time. I received the bill a few days back, paid it off online, today get
that call about a total of over (#)) $ in charges.

How do "they" get my card number? Good thing they have some kind of
monitoring. I of course canceled the account - I have other cards.

Just gives me the creeps ...

--
Best regards
Han
email address is invalid


Posted by Han on January 19, 2008, 7:14 am
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> Amex has been the BEST by far in handling the fraud.
>

No experience (yet) with Amex. Citibank has always been good with this
sort of thing. The Sears credit cards are managed by Citibank.

--
Best regards
Han
email address is invalid

Posted by Oilcan on January 19, 2008, 5:56 pm
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Actually Sears sold the Credit Card business to Citibank so it really is a
fully fledged Citibank Card marketed with a Sears ID. Same holds true for
the AT&T Card.
>
>> Amex has been the BEST by far in handling the fraud.
>>
>
> No experience (yet) with Amex. Citibank has always been good with this
> sort of thing. The Sears credit cards are managed by Citibank.
>
> --
> Best regards
> Han
> email address is invalid



Posted by Porter Smith on January 19, 2008, 12:16 am
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> Received a call from Sears Mastercard (Citibank) questioning charges
> to my CC. I haven't used the card much at all in all the nyears I had
> it. Lately once in July, once in Sptember, then once at Kmart around
> Christmas time. I received the bill a few days back, paid it off
> online, today get that call about a total of over (#)) $ in charges.
>
> How do "they" get my card number? Good thing they have some kind of
> monitoring. I of course canceled the account - I have other cards.
>
There are any number of ways a crook can get your number. They could steal
the statement from your mailbox or a clerk could make a copy of the
register receipt.

This is why I download all my credit card transactions into Quicken every
few days. I want to know if my card is being used as soon as possible.

I've found bogus charges 4 times in 10 years. The most recent was when a
vendor entered my number by mistake. Even though he reversed the charge
the next day, my bank was more than happy to cancel the card and issue me
another one. I have one card that I use exclusively for online purchases
and have never has a problem. All the bogus charges were on a card I only
use in person. I suspect some hotel clerk or waiter glommed my number.

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