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Subject Author Date
From Deluxe to Premiere (Again) bhoeni 10-15-2006
Posted by bhoeni on October 15, 2006, 6:06 pm
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 Earlier this year, I upgraded to Quicken 06 Premier after having
purchased Deluxe. Actually, it was an activation from within Deluxe
which cost me (I think) $20 or so.

Well, my system crashed yesterday, so today I bought a spanking new
laptop and installed Quicken Deluxe on it. I would now like to
re-activate my previously purchased Premiere.

Does anyone know how I go about doing that without having to pay the $20
again? It's asking me for an "unlock" code from my original order
confirmation e-mail. Unfortunately, since my system crashed, I have no
way of accessing this previous e-mail.

Can anyone help me out with how to proceed with this?

Thanks!

Posted by Notan on October 15, 2006, 6:15 pm
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 "bhoenig" wrote:
>
> Earlier this year, I upgraded to Quicken 06 Premier after having
> purchased Deluxe. Actually, it was an activation from within Deluxe
> which cost me (I think) $20 or so.
>
> Well, my system crashed yesterday, so today I bought a spanking new
> laptop and installed Quicken Deluxe on it. I would now like to
> re-activate my previously purchased Premiere.
>
> Does anyone know how I go about doing that without having to pay the $20
> again? It's asking me for an "unlock" code from my original order
> confirmation e-mail. Unfortunately, since my system crashed, I have no
> way of accessing this previous e-mail.
>
> Can anyone help me out with how to proceed with this?

You have no backup (BAD practice!), and your prior communications were with
Intuit.

I'd say a phone call to Intuit is order, wouldn't you?

Notan
"bhoenig" wrote:
>
> Earlier this year, I upgraded to Quicken 06 Premier after having
> purchased Deluxe. Actually, it was an activation from within Deluxe
> which cost me (I think) $20 or so.
>
> Well, my system crashed yesterday, so today I bought a spanking new
> laptop and installed Quicken Deluxe on it. I would now like to
> re-activate my previously purchased Premiere.
>
> Does anyone know how I go about doing that without having to pay the $20
> again? It's asking me for an "unlock" code from my original order
> confirmation e-mail. Unfortunately, since my system crashed, I have no
> way of accessing this previous e-mail.
>
> Can anyone help me out with how to proceed with this?

You have no backup (BAD practice!), and your prior communications were with
Intuit.

I'd say a phone call to Intuit is order, wouldn't you?

Notan

Posted by Lisa C on October 16, 2006, 2:05 am
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> Earlier this year, I upgraded to Quicken 06 Premier after having purchased
> Deluxe. Actually, it was an activation from within Deluxe which cost me
> (I think) $20 or so.
>
> Well, my system crashed yesterday, so today I bought a spanking new laptop
> and installed Quicken Deluxe on it. I would now like to re-activate my
> previously purchased Premiere.
>
> Does anyone know how I go about doing that without having to pay the $20
> again? It's asking me for an "unlock" code from my original order
> confirmation e-mail. Unfortunately, since my system crashed, I have no
> way of accessing this previous e-mail.
>
> Can anyone help me out with how to proceed with this?
>
Did you register with Intuit? Did you download the purchase? Try going to
www.quicken.com and clicking on the My Account tab. If you have forgotten
(or don't remember creating) a userid, click on the 'Forgot your User ID'
option and on the next page, enter your email.

Hopefully, you can log in and if you can, all purchases should be listed and
all downloads can be re-downloaded for up to a year.



Posted by bhoeni on October 16, 2006, 5:38 pm
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Lisa C wrote:

>
> Did you register with Intuit? Did you download the purchase? Try going to
> www.quicken.com and clicking on the My Account tab. If you have forgotten
> (or don't remember creating) a userid, click on the 'Forgot your User ID'
> option and on the next page, enter your email.
>
> Hopefully, you can log in and if you can, all purchases should be listed and
> all downloads can be re-downloaded for up to a year.
>
>

Thank you for that complete procedural explanation. It worked perfectly!

Posted by Notan on October 16, 2006, 7:10 pm
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"bhoenig" wrote:
>
> Lisa C wrote:
>
> >
> > Did you register with Intuit? Did you download the purchase? Try going to
> > www.quicken.com and clicking on the My Account tab. If you have forgotten
> > (or don't remember creating) a userid, click on the 'Forgot your User ID'
> > option and on the next page, enter your email.
> >
> > Hopefully, you can log in and if you can, all purchases should be listed and
> > all downloads can be re-downloaded for up to a year.
> >
> >
>
> Thank you for that complete procedural explanation. It worked perfectly!

And you're now backing up your data, right? <g>

Notan

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