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Subject Author Date
HSBC Error message removal Pierre 12-10-2006
Posted by Pierre on December 10, 2006, 9:57 am
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 Now that HSBC has completely disabled functionality of direct download,
there remains a pesky error message on the update results page. Any
idea on how to remove that error message?

Pierre


Posted by Bob Wang on December 10, 2006, 1:25 pm
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 Pierre:

What worked for me:

1) Deactivate *ALL* HSBC accounts.
2) Exit Quicken.
3) Start Quicken.
4) Run One Step Update.
5) The error message should be gone.
6) Setup Web Connect for your HSBC accounts.

I haven't had any HSBC transactions since spring, my balances are 0, so I
can't tell if Express Web Connect will work.

The new login is a ROYAL PITA, BUT one bright note is that it looks like
current transactions can be downloaded, and not just closed statements.

BUT, once again, I have no transactions, and don't anticipate having any to
test that out ;-)

Bob

>>>
Now that HSBC has completely disabled functionality of direct download,
there remains a pesky error message on the update results page. Any
idea on how to remove that error message?

Pierre



Posted by Martin Kovacs on December 10, 2006, 3:43 pm
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Pierre wrote:
> Now that HSBC has completely disabled functionality of direct download,
> there remains a pesky error message on the update results page. Any
> idea on how to remove that error message?
>
> Pierre
>
I presume you are referencing the Online Update Summary. If so
click on the Transmission Summaries at the bottom of the Online
summary screen, then click on the grey box beside the HSBC error,
you will be asked if you want to delete this message.

Marty

Posted by Pierre on December 10, 2006, 3:57 pm
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Martin Kovacs wrote:
> Pierre wrote:
> > Now that HSBC has completely disabled functionality of direct download,
> > there remains a pesky error message on the update results page. Any
> > idea on how to remove that error message?
> >
> > Pierre
> >
> I presume you are referencing the Online Update Summary. If so
> click on the Transmission Summaries at the bottom of the Online
> summary screen, then click on the grey box beside the HSBC error,
> you will be asked if you want to delete this message.
>
> Marty

Marty, using Q7W, there are no Transmission Summaries to click on,
there is One Step Update Summary, it contains the error, however
clicking or right clicking on the grey line(s) doesn't do anything.
Thanks for the idea though.

Pierre


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