Help doesn't work

Posted by Mark Krubsack on December 20, 2007, 8:18 pm

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When I try to use Quicken Deluxe's 2008 Help feature, it doesn't work.
Say's I am not connected to the internet, and cannot find DNS.

Nonesense. My internet connection works fine. Do you think my Norton
Internet Security is affecting it?

Weird. Help!

Posted by Rick Blaine on December 20, 2007, 11:08 pm

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>When I try to use Quicken Deluxe's 2008 Help feature, it doesn't work.

>Say's I am not connected to the internet, and cannot find DNS.

>Nonesense. My internet connection works fine. Do you think my Norton

>Internet Security is affecting it?

No. It's a bug with the Answerworks help software Intuit uses. They haven't
released a fix yet.

--
"Tell me what I should do, Annie."
"Stay. Here. Forever." - Life On Mars

Posted by Michael on December 21, 2007, 6:01 am

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Thank you for advising it is a software bug

I have been pulling my hair out trying to work out why I can't access the
help files

>>When I try to use Quicken Deluxe's 2008 Help feature, it doesn't work.

>>Say's I am not connected to the internet, and cannot find DNS.

>>Nonesense. My internet connection works fine. Do you think my Norton

>>Internet Security is affecting it?

> No. It's a bug with the Answerworks help software Intuit uses. They

> haven't

> released a fix yet.

> --

> "Tell me what I should do, Annie."

> "Stay. Here. Forever." - Life On Mars