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Subject Author Date
Help not working Nathan Gutman 01-19-2008
Posted by Nathan Gutman on January 19, 2008, 7:21 pm
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 Using 2005 Premier R6.
When I try to access Help I get an error message that I am not connected
to the Internet. I have broadband and I am always connected so how can I
access Help?
Isn't Help on my computer and should be able to get it even without
Internet access?
--
Nathan Gutman

Posted by Ken Abrams on January 19, 2008, 9:04 pm
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> Isn't Help on my computer and should be able to get it even without
> Internet access?

Not for Quicken.

If you had actually READ some posts in the group, you would have seen that
this is a known problem.......with a known fix.

If you do an update within the Quicken program, even if you don't (and never
have) had any "accounts" to update, it should fetch a PROGRAM update which
will fix your HELP problem.



Posted by RJ on January 20, 2008, 7:56 am
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https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=6985&p_created=1197677493&p_sid=frWBF2Vi

> Using 2005 Premier R6.
> When I try to access Help I get an error message that I am not connected
> to the Internet. I have broadband and I am always connected so how can I
> access Help?
> Isn't Help on my computer and should be able to get it even without
> Internet access?
> --
> Nathan Gutman


Posted by Nathan Gutman on January 20, 2008, 10:46 am
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Nathan Gutman wrote:
> Using 2005 Premier R6.
> When I try to access Help I get an error message that I am not connected
> to the Internet. I have broadband and I am always connected so how can I
> access Help?
> Isn't Help on my computer and should be able to get it even without
> Internet access?
Thank you all for your help. I got it to work.

--
Nathan Gutman

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