Home Inventory & Billminder Failure

Posted by PSJ on June 7, 2008, 4:22 am

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I am no longer able to use either of the above in qkn 2008p r7 with Vista 32
bit. I receive an error message "Quicken Home Inventory/Billminder has
stopped working. A problem has stopped the program from working correctly.
Windows will close the program & notify you if a solution is available." I
tried uninstalling & reinstalling in a different folder with the same
result. Both of these programs worked in mid-April as that is when I added
an item to the inventory. Any ideas on how to access QHI will be much
appreciated.

Posted by RJ on June 7, 2008, 9:26 am

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Did you install a Logitech product? Logitech puts a program (setpoint.exe)
in RAM at startup that conflicts with, at least, QHI. Stop Setpoint.exe
from running (either temporarily, or permanently) and you'll be able to run
QHI (not sure about Billminder).

>I am no longer able to use either of the above in qkn 2008p r7 with Vista

>32 bit. I receive an error message "Quicken Home Inventory/Billminder has

>stopped working. A problem has stopped the program from working correctly.

>Windows will close the program & notify you if a solution is available." I

>tried uninstalling & reinstalling in a different folder with the same

>result. Both of these programs worked in mid-April as that is when I added

>an item to the inventory. Any ideas on how to access QHI will be much

>appreciated.

Posted by PSJ on June 7, 2008, 4:29 pm

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> Did you install a Logitech product? Logitech puts a program

> (setpoint.exe) in RAM at startup that conflicts with, at least, QHI. Stop

> Setpoint.exe from running (either temporarily, or permanently) and you'll

> be able to run QHI (not sure about Billminder).

>>I am no longer able to use either of the above in qkn 2008p r7 with Vista

>>32 bit. I receive an error message "Quicken Home Inventory/Billminder has

>>stopped working. A problem has stopped the program from working correctly.

>>Windows will close the program & notify you if a solution is available." I

>>tried uninstalling & reinstalling in a different folder with the same

>>result. Both of these programs worked in mid-April as that is when I added

>>an item to the inventory. Any ideas on how to access QHI will be much

>>appreciated.

Thanks for the suggestion -- de-selecting Logitech Setpoint from startup
allowed me to open billminder but trying to open home inventory resulted in
another error message that windows could not find qhi.exe. I ended up having
to start qkn as administrator to open home inventory -- I had been using qkn
& qhi in a standard user account prior to this. This has been a pain.
--
PSJ