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Subject Author Date
How do I VOID a transaction? Stubby 01-20-2007
Posted by Stubby on January 21, 2007, 11:50 am
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DP wrote:
>> Stubby wrote:
>>> Yes, but it's gray-ed out.
>> You can't void online billpay transactions.
>>
>> --
>
> right. When I went looking for that functionality (since I've rarely had to
> use it) it was grayed out on the first transactions I clicked on. When I
> finally found a transaction where it wasn't grayed out, I realized that it
> had been grayed out only on those transactions I'd done online through my
> bank

OK. BC/BS lost the check in question and I want to tell Quicken that it
is dead. That check number has been used but I want my balance to be
right. I've issued another check to cover my premium, but how do I
flush the lingering, lost check?

Posted by John Pollard on January 21, 2007, 12:19 pm
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 Stubby wrote:
> DP wrote:
>>> Stubby wrote:
>>>> Yes, but it's gray-ed out.
>>> You can't void online billpay transactions.
>>>
>>> --
>>
>> right. When I went looking for that functionality (since
>> I've rarely had to use it) it was grayed out on the
>> first transactions I clicked on. When I finally found a
>> transaction where it wasn't grayed out, I realized that
>> it had been grayed out only on those transactions I'd
>> done online through my bank
>
> OK. BC/BS lost the check in question and I want to tell
> Quicken that it is dead. That check number has been
> used but I want my balance to be right. I've issued
> another check to cover my premium, but how do I flush the
> lingering, lost check?

Quicken may not allow you to use its "Void transaction" feature
for a billpay transaction, but Quicken will let you accomplish
basically the same thing by manually modifying the transaction
in essentially the same way the Void transaction would have.
After you modify whatever fields you feel appropriate,
especially the amount field, and Enter the transaction, Quicken
will give you a dialog with two choices: modify the transaction
or send new billpay instructions. Sounds like you should choose
to just modify the transaction.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Stubby on January 21, 2007, 3:02 pm
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John Pollard wrote:
> Stubby wrote:
>> DP wrote:
>>>> Stubby wrote:
>>>>> Yes, but it's gray-ed out.
>>>> You can't void online billpay transactions.
>>>>
>>>> --
>>> right. When I went looking for that functionality (since
>>> I've rarely had to use it) it was grayed out on the
>>> first transactions I clicked on. When I finally found a
>>> transaction where it wasn't grayed out, I realized that
>>> it had been grayed out only on those transactions I'd
>>> done online through my bank
>> OK. BC/BS lost the check in question and I want to tell
>> Quicken that it is dead. That check number has been
>> used but I want my balance to be right. I've issued
>> another check to cover my premium, but how do I flush the
>> lingering, lost check?
>
> Quicken may not allow you to use its "Void transaction" feature
> for a billpay transaction, but Quicken will let you accomplish
> basically the same thing by manually modifying the transaction
> in essentially the same way the Void transaction would have.
> After you modify whatever fields you feel appropriate,
> especially the amount field, and Enter the transaction, Quicken
> will give you a dialog with two choices: modify the transaction
> or send new billpay instructions. Sounds like you should choose
> to just modify the transaction.
>
Thanks, John. That got me to the right state. (Is Quicken getting
harder to use, he asked rhetorically?)

Posted by Andrew DeFaria on February 2, 2007, 11:29 am
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Stubby wrote:
>> Quicken may not allow you to use its "Void transaction" feature for a
>> billpay transaction, but Quicken will let you accomplish basically
>> the same thing by manually modifying the transaction in essentially
>> the same way the Void transaction would have. After you modify
>> whatever fields you feel appropriate, especially the amount field,
>> and Enter the transaction, Quicken will give you a dialog with two
>> choices: modify the transaction or send new billpay instructions.
>> Sounds like you should choose to just modify the transaction.
> Thanks, John. That got me to the right state. (Is Quicken getting
> harder to use, he asked rhetorically?)
I've recently have gotten into this predicament again. Quicken used to
allow you to void a payment, even an online payment. It doesn't anymore.
My particular problem is a few checks I sent for Christmas were never
received. Now I wish to void them and reissue them.

Quicken should provide a much more streamlined procedure for this but it
fails to - IOW your rhetorical question has not gone unnoticed, at least
by me.

IMHO "Void" should still be there but Quicken should guide you through
the differences of the void action WRT an online payment. IOW you should
be able to select "void" and Quicken should notice this is an online
payment and then, if not sent yet, just delete it, if sent but not
delivered (and cancelable) issue a stop payment (AKA Cancel Payment in
Quicken parlance) or if already paid, prompt you if you wish to void it
because it was lost. The last option being, of course, a little more
risky as you should probably issue a stop payment, though they are times
when you know you don't need to issue one (and if it's gonna cost you
more to stop it than the check's amount).

I tried Cancel payment but of course it tells me it's too late to do that...
--
Andrew DeFaria <http://defaria.com>
Why do we drive on parkways and park on driveways?

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Stubby wrote:<br>
<blockquote cite="midSdqdnRMHDYACWy7YnZ2dnUVZ_ofinZ2d@comcast.com"
type="cite">
<blockquote type="cite">Quicken may not allow you to use its "Void
transaction" feature for a billpay transaction, but Quicken will let
you accomplish basically the same thing by manually modifying the
transaction in essentially the same way the Void transaction would
have. After you modify whatever fields you feel appropriate, especially
the amount field, and Enter the transaction, Quicken will give you a
dialog with two choices: modify the transaction or send new billpay
instructions.&nbsp; Sounds like you should choose to just modify the
transaction.
<br>
</blockquote>
Thanks, John.&nbsp;&nbsp; That got me to the right state.&nbsp; (Is Quicken
getting
harder to use, he asked rhetorically?)
<br>
</blockquote>
I've recently have gotten into this predicament again. Quicken used to
allow you to void a payment, even an online payment. It doesn't
anymore. My particular problem is a few checks I sent for Christmas
were never received. Now I wish to void them and reissue them.<br>
<br>
Quicken should provide a much more streamlined procedure for this but
it fails to - IOW your rhetorical question has not gone unnoticed, at
least by me. <br>
<br>
IMHO "Void" should still be there but Quicken should guide you through
the differences of the void action WRT an online payment. IOW you
should be able to select "void" and Quicken should notice this is an
online payment and then, if not sent yet, just delete it, if sent but
not delivered (and cancelable) issue a stop payment (AKA Cancel Payment
in Quicken parlance) or if already paid, prompt you if you wish to void
it because it was lost. The last option being, of course, a little more
risky as you should probably issue a stop payment, though they are
times when you know you don't need to issue one (and if it's gonna cost
you more to stop it than the check's amount).<br>
<br>
I tried Cancel payment but of course it tells me it's too late to do
that...<br>
<div class="moz-signature">-- <br>
<a href="http://defaria.com">Andrew DeFaria</a><br>
<small><font color="#999999">Why do we drive on parkways and park on
driveways?</font></small>
</div>
</body>
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