How do you get quicken updates?

Posted by Bernie Cosell on October 23, 2009, 2:51 pm

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I'm running Q2009D on XP and I've been following the talk about the release
of R7. So I checked and I am, indeed, only running R6. BUT: I can't
figure out how to get the R7 update. I thought there'd be a "check for
program updates" on one of the menus, but not. The help file says to pick
one-step-update, but the only thing on that is a section at the top for
quotes and such [unchecked], all my actual accounts in the middle [all
checked] and "quicken services" at the bottom [unchecked].

Is there some way I'm missing to actually look for a program update [or is
there some other reason why Q isn't offering me the new update?]

/Bernie
--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by Robert Neville on October 23, 2009, 3:42 pm

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>I'm running Q2009D on XP and I've been following the talk about the release

>of R7. So I checked and I am, indeed, only running R6. BUT: I can't

>figure out how to get the R7 update. I thought there'd be a "check for

>program updates" on one of the menus, but not. The help file says to pick

>one-step-update, but the only thing on that is a section at the top for

>quotes and such [unchecked], all my actual accounts in the middle [all

>checked] and "quicken services" at the bottom [unchecked].

>Is there some way I'm missing to actually look for a program update [or is

>there some other reason why Q isn't offering me the new update?]

If you do a One Step Update and let it complete, a little icon will show up on
the bottom of the status window when there is an update available. Or you can
manually download the patch here:
http://quicken.intuit.com/support/articles/using-quicken/patches-and-updates/7154.html

Posted by John Pollard on October 23, 2009, 9:03 pm

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Bernie Cosell wrote:

> I'm running Q2009D on XP and I've been following the talk about the

> release of R7. So I checked and I am, indeed, only running R6. BUT:

> I can't figure out how to get the R7 update. I thought there'd be a

> "check for program updates" on one of the menus, but not. The help

> file says to pick one-step-update, but the only thing on that is a

> section at the top for quotes and such [unchecked], all my actual

> accounts in the middle [all checked] and "quicken services" at the

> bottom [unchecked].

> Is there some way I'm missing to actually look for a program update

> [or is there some other reason why Q isn't offering me the new

> update?]

Do not rush to get the R7 release; there are problems with it.

I believe those problems will be solved reasonably soon, based on Intuit's
statments; but if you can avoid the update for the moment, I would.

--

John Pollard

Posted by Ken Blake on October 23, 2009, 9:56 pm

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On Fri, 23 Oct 2009 20:03:24 -0500, "John Pollard"

> Bernie Cosell wrote:

> > I'm running Q2009D on XP and I've been following the talk about the

> > release of R7. So I checked and I am, indeed, only running R6. BUT:

> > I can't figure out how to get the R7 update. I thought there'd be a

> > "check for program updates" on one of the menus, but not. The help

> > file says to pick one-step-update, but the only thing on that is a

> > section at the top for quotes and such [unchecked], all my actual

> > accounts in the middle [all checked] and "quicken services" at the

> > bottom [unchecked].

> >

> > Is there some way I'm missing to actually look for a program update

> > [or is there some other reason why Q isn't offering me the new

> > update?]

> Do not rush to get the R7 release; there are problems with it.

What are the problems? I haven't experienced any yet.

> I believe those problems will be solved reasonably soon, based on Intuit's

> statments; but if you can avoid the update for the moment, I would.

> --

> John Pollard

--
Ken Blake
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Posted by John Pollard on October 23, 2009, 10:14 pm

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Ken Blake wrote:

> John Pollard wrote

>> Do not rush to get the R7 release; there are problems with it.

> What are the problems? I haven't experienced any yet.

If you had no problem applying the patch, you avoided problem number one.

If you have no problem accessing Quicken Help, you avoided problem number
two.

I can't say whether there are any other problems, as I have not downloaded
the patch, and many users have gotten stuck on problem #1.

--

John Pollard