Home Page link  

Inuit Response re Quotes

 

Quicken Personal Finance Discussions - Quicken - personal finance software discussions

 Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Inuit Response re Quotes oakparker 03-21-2008
Posted by Melvin on March 24, 2008, 12:06 am
Please log in for more thread options
> Late August -- are they joking ?

My two cents -- am I joking? ;)

1. If it's the Inuit (indigenous people from up north) doing the port, then
6 months is probably reasonable.
2. If it's Intuit (makers of the program), then 6 months seems a bit on the
long side. Many mid-size companies could implement the SAP R/3 System
(www.sap.com) in that time frame, and that's probably a bit more work than
what Intuit need to do here.



Posted by John Pollard on March 24, 2008, 9:46 am
Please log in for more thread options
Melvin wrote:
>> Late August -- are they joking ?
>
> My two cents -- am I joking? ;)
>
> 1. If it's the Inuit (indigenous people from up north) doing
> the
> port, then 6 months is probably reasonable.
> 2. If it's Intuit (makers of the program), then 6 months
> seems a bit
> on the long side. Many mid-size companies could implement the
> SAP
> R/3 System (www.sap.com) in that time frame, and that's
> probably a
> bit more work than what Intuit need to do here.

You're "analysis" doesn't shed any light on this situation.

First of all, who said anything about a "port" (which assumes
one is simply switching to a system that is already written)?
"Moving" to a new system is a very generic statement, which says
nothing about whether the mover is writing new code or or just
migrating to an already written system. Nor does it say
anything about how many other entities are involved; and there
are probably several non-Intuit companies involved in getting
quotes and they will have their own interests and create their
own influence on the course and speed of the process.

Secondly, since you have no idea what is actually involved, why
would you venture your guess? If you were correct, what reason
would you attribute to the unwarranted "extra" time? Why would
a company take longer than economically necessary to complete a
project? How does someone without any of the underlying facts
of the problem, judge how long a project should take?

Third, six months is most likely not the correct time frame; I
think it's actually noticeably longer than that: you're assuming
the fix/migration just started.

Intuit stated publicly many months ago that their quotes
"system" was broken. And they made it clear that it was not
just a single point of failure, but involved many sub-systems.
They also said they would fix it, but it would take a LONG time
to so. That was probably six to 12 months ago, so if the new
system becomes available in August, it will likely have been
something on the order of a year, or more, from the time of the
public acknowledgement of the quote problems.

Quote problems that have occurred since the Intuit
acknowledgement are basically the same old problems. As far as
I know, Intuit has not publicly claimed to be doing anything but
damage control for those problems since the acknowledgement (but
implicitly, they were also working on the replacement system).

The Intuit message that began this thread is the first I know of
to put even an estimated completion date on what should be
viewed, until proven otherwise, as a highly desireable
changeover to a brand new quotes system: one presumably designed
to prevent those problems from recurring. [There will be plenty
of time to fling insults after the new quotes system is up and
running, if it does not perform well.]

The length of time to complete a project is only partly
controlled by the man-hours of work involved. Reality says that
for a functioning company, there are always more man-hours of
work to complete than can be done in that same amount of actual
time. No software company has only one project to work on, so
decisions must be made about which projects take priority, and
how to implement each project in a financially sound manner.

It seems to me that some folks just prefer to complain; reality
is too hard to deal with.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Oilcan on March 24, 2008, 1:16 pm
Please log in for more thread options
Heck, in the company I work for it would probably take 6 months to get the
contract through the Legal Department. (no offense to lawyers, we are just
slow)

Oilcan
> Melvin wrote:
>>> Late August -- are they joking ?
>>
>> My two cents -- am I joking? ;)
>>
>> 1. If it's the Inuit (indigenous people from up north) doing the
>> port, then 6 months is probably reasonable.
>> 2. If it's Intuit (makers of the program), then 6 months seems a bit
>> on the long side. Many mid-size companies could implement the SAP
>> R/3 System (www.sap.com) in that time frame, and that's probably a
>> bit more work than what Intuit need to do here.
>
> You're "analysis" doesn't shed any light on this situation.
>
> First of all, who said anything about a "port" (which assumes one is
> simply switching to a system that is already written)? "Moving" to a new
> system is a very generic statement, which says nothing about whether the
> mover is writing new code or or just migrating to an already written
> system. Nor does it say anything about how many other entities are
> involved; and there are probably several non-Intuit companies involved in
> getting quotes and they will have their own interests and create their own
> influence on the course and speed of the process.
>
> Secondly, since you have no idea what is actually involved, why would you
> venture your guess? If you were correct, what reason would you attribute
> to the unwarranted "extra" time? Why would a company take longer than
> economically necessary to complete a project? How does someone without
> any of the underlying facts of the problem, judge how long a project
> should take?
>
> Third, six months is most likely not the correct time frame; I think it's
> actually noticeably longer than that: you're assuming the fix/migration
> just started.
>
> Intuit stated publicly many months ago that their quotes "system" was
> broken. And they made it clear that it was not just a single point of
> failure, but involved many sub-systems. They also said they would fix it,
> but it would take a LONG time to so. That was probably six to 12 months
> ago, so if the new system becomes available in August, it will likely have
> been something on the order of a year, or more, from the time of the
> public acknowledgement of the quote problems.
>
> Quote problems that have occurred since the Intuit acknowledgement are
> basically the same old problems. As far as I know, Intuit has not
> publicly claimed to be doing anything but damage control for those
> problems since the acknowledgement (but implicitly, they were also working
> on the replacement system).
>
> The Intuit message that began this thread is the first I know of to put
> even an estimated completion date on what should be viewed, until proven
> otherwise, as a highly desireable changeover to a brand new quotes system:
> one presumably designed to prevent those problems from recurring. [There
> will be plenty of time to fling insults after the new quotes system is up
> and running, if it does not perform well.]
>
> The length of time to complete a project is only partly controlled by the
> man-hours of work involved. Reality says that for a functioning company,
> there are always more man-hours of work to complete than can be done in
> that same amount of actual time. No software company has only one project
> to work on, so decisions must be made about which projects take priority,
> and how to implement each project in a financially sound manner.
>
> It seems to me that some folks just prefer to complain; reality is too
> hard to deal with.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>


Posted by John on March 25, 2008, 8:46 pm
Please log in for more thread options
John Pollard wrote:

> First of all, who said anything about a "port" (which assumes
> one is simply switching to a system that is already written)?
> "Moving" to a new system is a very generic statement, which says
> nothing about whether the mover is writing new code or or just
> migrating to an already written system. Nor does it say
> anything about how many other entities are involved; and there
> are probably several non-Intuit companies involved in getting
> quotes and they will have their own interests and create their
> own influence on the course and speed of the process.
>
<snip>

Agreed. Reading the notice from Intuit and the August time frame given
leads one to believe that the next version of the Quicken product could
very well contain the added quote system access/feature. Doesn't the new
versions start to ship in that time period? Perhaps a real time option
will be part of the new offering/system. For a fee of course. Perhaps not.

Personally I think it is a nice added feature that Quicken downloads
quotes and do not feel it is their duty to do so. There are many
entities involved in getting the prices and distributing them in a
correct format. Many places to have a glitch of one type or another.

Cheers,
john

Posted by John Pollard on March 26, 2008, 9:55 am
Please log in for more thread options
John wrote:

> Reading the notice from Intuit and the August time frame given
> leads one to believe that the next version of the Quicken
> product
> could very well contain the added quote system access/feature.

> Doesn't the new versions start to ship in that time period?

I had the same thought when I first read the message. But while
I think it's possible that newer Quicken versions may offer
additional quote capabilities, my conclusion was that Intuit
would want the new quotes system to solve the problems for users
of all Quicken versions still eligible for quote downloads, so
my guess is that most important changes are going to be made
outside of Quicken.

[Intuit may be able to retrofit some changes to earlier Quicken
versions, to the extent that Quicken is part of the problem.
But my sense of it is that the main problems are with Intuit
quote servers. One place I can think of that Quicken might be
aggravating the problems is in handling quotes derived from
brokerage account downloads.]

--

John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup




Similar ThreadsPosted
Quotes November 18, 2006, 7:44 pm
Quotes not available? January 19, 2007, 9:56 am
Re:Quotes for Sat jan 20 January 20, 2007, 12:11 pm
no quotes again July 9, 2007, 10:09 pm
quotes - 1/18/08 ? January 18, 2008, 11:12 am
Jan 22 quotes January 22, 2008, 9:01 pm
Re: Quotes Updates? September 26, 2006, 10:04 am
Re: Quotes Updates December 4, 2006, 5:15 pm
Quicken Quotes Don't December 4, 2006, 10:34 pm
Quotes screwed up again January 3, 2007, 5:53 pm

Contact Us | Privacy Policy
This site is not affiliated with Intuit - makers of Quickbooks and Quicken software
This site is not affiliated with Sage Software - makers of Peachtree accounting software
XML SitemapXML Sitemap