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Posted by John Pollard on August 2, 2008, 7:42 pm
Please log in for more thread options Jaime wrote:
>> jamie3...@gmail.com wrote in
>> 4ax.com:
>>
>>> I an using Quicken 2006 Basic with latest updates. I have 17
>>> years
>>> of data and ~10 investment accounts. I was entering routine
>>> dividends in an investment account and quicken seemed to
>>> freeze.
>>> After a while it returned to normal but all of the income
>>> entries
>>> in the investment accounts had "transfer" in blue in the
>>> cash
>>> amount colum of the transactions view. In addition, there is
>>> a new
>>> cash account by the name of ACCT_36c0, but I cannot open or
>>> view
>>> it. This is the transfer account. I validated the file and
>>> it
>>> validated okay.
>>
>>> Thanks for any help.
>>
>> Backups are your friends. I see using a backup from before
>> this
>> occurrence as the swiftest way to get things back into order.
>> Please
>> make a copy of the backup first, so as to preserve it if
>> something
>> happens again.
>>
>> --
>> Best regards
>> Han
>> email address is invalid
>
> Completely agree--that's what I've already started. But I
> also wanted
> to see if anyone else has run into this problem. It's pretty
> massive
> corruption of thousands of transactions over ten years in
> several
> different investment accounts. Pretty scary. Before I go to
> backup
> and start recreating what I've lost in the last week, wanted
> to see
> how to make sure I don't make this a regular occurrence.
> Anyone else seen anything like this?
Yes.
Well to be more accurate, I'm not sure I have ever experienced
it myself, but I have definitely seen it reported a few times.
It's not investment account related, as best I can tell.
My first thought was the same as Han's: revert to a good backup.
It's not clear to me exactly what you did, though I am doubtful
that you can fix the problem by any other approach but reverting
to a backup.
But, you could try making sure you are not hiding accounts (In
the Account List, check the "Options" to "View hidden accounts".
Another approach would be to select one of the new "transfer"
transactions in the investment account, right-click it, and
select "go to transfer". See if that provides any new
info/options. See if it allows you to create some report when
you have it open (assuming you can get it open).
Also see if the Banking > Transaction report (making sure it
shows hidden accounts) displays the bad transactions. At some
point, Quicken began allowing the user to select transactions in
that report and to recategorize them.
--
John Pollard
First initial underscore Last name at mchsi dot com
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