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Posted by bjn on September 16, 2007, 8:49 am
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Shhhhh... you promised you wouldn't talk about Intuit's business model for
Quicken. Now you've let the cat out of the bag.....
(you have to remember that Intuit's responsibility is to its shareholders,
not its customers.)
wrote:
>Intuit has done what Microsoft tried to do -- force people to
>subscribe to their product instead of buy it. Because intuit
>"sunsets" online updates (probably the single most useful feature)
>after three years they are assured that one third of their customers
>will "upgrade" each year given them a guaranteed minimum cash flow.
>
>However, to do that they must release a "new" version each year even
>if the only thing new about it is the version number.
>
>
>>
>> PT> I have upgraded to quicken 2008 and I am absolutely
>> PT> disappointed. I have not seen a single feature that was worth
>> PT> the upgrade. This was the most pointless quicken upgrade in
>> PT> recent years. I was wondering if this sentiment is shared by
>> PT> others?
>>Yes. And not only about Q2008, but about many mature apps, and
>>probably especially and in particular MS Office 2007 and Vista.
>>
>>It's basically a marketing problem. How to provide legitimate support
>>(bug fixes, some feature additions) to an already established product?
>> Offer new, full versions is dishonest. But there seems no way to
>>offer a modest new version at a modest price.
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