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JPMorgan Retirement Services doesn't work with Internet Explorer markisgold 12-29-2006
Posted by markisgold on December 29, 2006, 1:25 pm
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JPMorgan Retirement Services (www.retireonline.com) has never upgraded
to work with QFX. They still only download to QIF.

However, in the last few days they've now stopped downloading via
Internet Explorer. I spoke with a rep and the rep's supervisor and
indeed they say that the QIF download will work with Mozilla or Firefox
(I've tested and confirmed this) but not with Internet Explorer.

I asked them if they're ever going to add QFX functionality and they
said "someday" - which is exactly what they told me last year and two
years ago when I asked them then.

Unfortunately this company is chosen by my employer (it's a 401k plan)
and I've got no choice but to put up with their "someday" approach to
new technologies.

Has anyone experienced anything similar?

Thanks,
Mark


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