Looking for good online bank in Phoenix

Posted by Andrew DeFaria on June 25, 2007, 4:58 pm

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Having moved to Phoenix, Arizona (actually Tempe) I'm now looking for
a new, good bank. Previously I was using Compass Bank and over all I
was not extremely happy with them. They were OK but not great.
Recently they've degenerated into a terrible institution. I have been
paying either rent and/or mortgage for 12 years with an online
repeating payment. Only 2 times has such a payment not arrived and
both times were in the last 9 months to my apartment in Dallas from
Compass Bank or Checkfree - who knows and frankly who cares! The point
is the payment was not made correctly and it was not my fault that it
wasn't - yet the apartment complex is charging me $200 in late fees
that Compass Bank/Checkfree are refusing to reimburse me. As such I
would not recommend Compass Bank to anybody.

In any event I've pulled my 4 accounts from Compass and am looking for
another bank here in the Valley of the Sun. Qualifications are
basically online banking (Not web based banking, which I could care
less about, but online bill payment and transaction download directly
into Quicken), friendly staff and a bank that is interested in making
good relations with their customers and help me grow my business.

Your suggestions are welcomed...

Posted by Ken Blake on June 25, 2007, 5:06 pm

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On Mon, 25 Jun 2007 13:58:14 -0700, Andrew DeFaria

> Having moved to Phoenix, Arizona (actually Tempe) I'm now looking for

> a new, good bank. Previously I was using Compass Bank and over all I

> was not extremely happy with them. They were OK but not great.

> Recently they've degenerated into a terrible institution. I have been

> paying either rent and/or mortgage for 12 years with an online

> repeating payment. Only 2 times has such a payment not arrived and

> both times were in the last 9 months to my apartment in Dallas from

> Compass Bank or Checkfree - who knows and frankly who cares! The point

> is the payment was not made correctly and it was not my fault that it

> wasn't - yet the apartment complex is charging me $200 in late fees

> that Compass Bank/Checkfree are refusing to reimburse me. As such I

> would not recommend Compass Bank to anybody.

> In any event I've pulled my 4 accounts from Compass and am looking for

> another bank here in the Valley of the Sun. Qualifications are

> basically online banking (Not web based banking, which I could care

> less about, but online bill payment and transaction download directly

> into Quicken), friendly staff and a bank that is interested in making

> good relations with their customers and help me grow my business.

I think "friendly staff" has much more to do with the particular
branch you use, than the name of the bank. But I've been happy with
Bank of America in Arizona, and it works very well with Quicken.

--
Ken Blake
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Posted by Andrew DeFaria on June 25, 2007, 10:36 pm

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Ken Blake wrote:

> I think "friendly staff" has much more to do with the particular

> branch you use, than the name of the bank. But I've been happy with

> Bank of America in Arizona, and it works very well with Quicken.

The name of the bank is definitely important WRT whether or not they
have good service. There *is* something to "corporate culture" - some
corporations have it - others don't. Granted, sometimes some branches
manage to hire good people - better than the corporate standard - but
they are limited in their power.

Sorry BofA has been on my shitlist for quite some time. It's just that
CompassBank has just joined the shitlist. Too bad too as my business is
growing and they're gonna miss out on that business. Plus I'm gonna piss
on them every chance I get! I believe firmly on giving credit where
credit is due - and giving shit where shit is due as it were.
--
Andrew DeFaria <http://defaria.com>
I have not failed, I've just found 10,000 ways that won't work. - Thomas
Edison

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Ken Blake wrote: 
<blockquote cite="mid:egb083dca9hart996ush6fd993eth28ds3@4ax.com"
type="cite">I think "friendly staff" has much more to do with the
particular branch you use, than the name of the bank. But I've been
happy with Bank of America in Arizona, and it works very well with
Quicken. 
</blockquote>
The name of the bank is definitely important WRT whether or not they
have good service. There *is* something to "corporate culture" - some
corporations have it - others don't. Granted, sometimes some branches
manage to hire good people - better than the corporate standard - but
they are limited in their power. 
 
Sorry BofA has been on my shitlist for quite some time. It's just that
CompassBank has just joined the shitlist. Too bad too as my business is
growing and they're gonna miss out on that business. Plus I'm gonna
piss on them every chance I get! I believe firmly on giving credit
where credit is due - and giving shit where shit is due as it were. 
<div class="moz-signature">-- 
<a href="http://defaria.com">Andrew DeFaria</a> 
I have not failed, I've just found 10,000
ways that won't work. - Thomas Edison
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</body>
</html>

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Posted by Laura on June 25, 2007, 5:08 pm