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Subject Author Date
Missed Online Payment Arnie Goetchius 05-11-2007
Posted by Arnie Goetchius on May 11, 2007, 11:20 am
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 In q2007 H&B, I use my bank to do online bill payments. On one payment this
month,
I noticed that while there is an entry in the check register, there is no
check
number and no "Yellow Lightning Bolt". Some how this either (1) didn't get
transmitted to the bank or (2) it was transmitted to the bank but the bank
didn't
record it. As this was a credit card, I'm now stuck with a finance charge.

When I check Payment Status, it is not listed at all.

Question: When is the check number assigned? Is this on the date the check is
due
to be paid or some number of days before the check is due to be paid? I'm trying
to figure out a way to monitor this process so I can recognize a problem in
advance.

This is the first time in seven years using Quicken and my bank that I have had
this problem

Posted by Stubby on May 11, 2007, 11:26 am
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 I'll bet you entered the transaction manually in the register. But you
forgot to enter "SEND" in the check number column. So, it never got
sent and thus, never got a check number. My opinion is that Quicken
should at least question this situation.


Arnie Goetchius wrote:
> In q2007 H&B, I use my bank to do online bill payments. On one payment
> this month, I noticed that while there is an entry in the check
> register, there is no check number and no "Yellow Lightning Bolt". Some
> how this either (1) didn't get transmitted to the bank or (2) it was
> transmitted to the bank but the bank didn't record it. As this was a
> credit card, I'm now stuck with a finance charge.
>
> When I check Payment Status, it is not listed at all.
>
> Question: When is the check number assigned? Is this on the date the
> check is due to be paid or some number of days before the check is due
> to be paid? I'm trying to figure out a way to monitor this process so I
> can recognize a problem in advance.
>
> This is the first time in seven years using Quicken and my bank that I
> have had this problem

Posted by Arnie Goetchius on May 11, 2007, 11:40 am
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No, I did not enter it "manually". I have a bunch of scheduled transactions that
come up around the end of the month. They all get handled the same way - when it
comes up on the list of transactions, I click "Send". That's how it gets into
the
register.

Stubby wrote:
> I'll bet you entered the transaction manually in the register. But you
> forgot to enter "SEND" in the check number column. So, it never got
> sent and thus, never got a check number. My opinion is that Quicken
> should at least question this situation.
>
>
> Arnie Goetchius wrote:
>> In q2007 H&B, I use my bank to do online bill payments. On one payment
>> this month, I noticed that while there is an entry in the check
>> register, there is no check number and no "Yellow Lightning Bolt".
>> Some how this either (1) didn't get transmitted to the bank or (2) it
>> was transmitted to the bank but the bank didn't record it. As this was
>> a credit card, I'm now stuck with a finance charge.
>>
>> When I check Payment Status, it is not listed at all.
>>
>> Question: When is the check number assigned? Is this on the date the
>> check is due to be paid or some number of days before the check is due
>> to be paid? I'm trying to figure out a way to monitor this process so
>> I can recognize a problem in advance.
>>
>> This is the first time in seven years using Quicken and my bank that I
>> have had this problem

Posted by Stubby on May 11, 2007, 2:07 pm
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I've given up on scheduled transactions because of these sort of
problems. The "schedule" is for when a copy of the prototype
transaction gets entered in the register(s), without considering whether
it makes sense or not.


Arnie Goetchius wrote:
> No, I did not enter it "manually". I have a bunch of scheduled
> transactions that come up around the end of the month. They all get
> handled the same way - when it comes up on the list of transactions, I
> click "Send". That's how it gets into the register.
>
> Stubby wrote:
>> I'll bet you entered the transaction manually in the register. But
>> you forgot to enter "SEND" in the check number column. So, it never
>> got sent and thus, never got a check number. My opinion is that
>> Quicken should at least question this situation.
>>
>>
>> Arnie Goetchius wrote:
>>> In q2007 H&B, I use my bank to do online bill payments. On one
>>> payment this month, I noticed that while there is an entry in the
>>> check register, there is no check number and no "Yellow Lightning
>>> Bolt". Some how this either (1) didn't get transmitted to the bank or
>>> (2) it was transmitted to the bank but the bank didn't record it. As
>>> this was a credit card, I'm now stuck with a finance charge.
>>>
>>> When I check Payment Status, it is not listed at all.
>>>
>>> Question: When is the check number assigned? Is this on the date the
>>> check is due to be paid or some number of days before the check is
>>> due to be paid? I'm trying to figure out a way to monitor this
>>> process so I can recognize a problem in advance.
>>>
>>> This is the first time in seven years using Quicken and my bank that
>>> I have had this problem

Posted by Arnie Goetchius on May 11, 2007, 2:22 pm
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Is there a file like a .log file that shows a list of transactions with the bank
stored on my computer? I talked to the bank and they said they never received it.

Stubby wrote:
> I've given up on scheduled transactions because of these sort of
> problems. The "schedule" is for when a copy of the prototype
> transaction gets entered in the register(s), without considering whether
> it makes sense or not.
>
>
> Arnie Goetchius wrote:
>> No, I did not enter it "manually". I have a bunch of scheduled
>> transactions that come up around the end of the month. They all get
>> handled the same way - when it comes up on the list of transactions, I
>> click "Send". That's how it gets into the register.
>>
>> Stubby wrote:
>>> I'll bet you entered the transaction manually in the register. But
>>> you forgot to enter "SEND" in the check number column. So, it never
>>> got sent and thus, never got a check number. My opinion is that
>>> Quicken should at least question this situation.
>>>
>>>
>>> Arnie Goetchius wrote:
>>>> In q2007 H&B, I use my bank to do online bill payments. On one
>>>> payment this month, I noticed that while there is an entry in the
>>>> check register, there is no check number and no "Yellow Lightning
>>>> Bolt". Some how this either (1) didn't get transmitted to the bank
>>>> or (2) it was transmitted to the bank but the bank didn't record it.
>>>> As this was a credit card, I'm now stuck with a finance charge.
>>>>
>>>> When I check Payment Status, it is not listed at all.
>>>>
>>>> Question: When is the check number assigned? Is this on the date the
>>>> check is due to be paid or some number of days before the check is
>>>> due to be paid? I'm trying to figure out a way to monitor this
>>>> process so I can recognize a problem in advance.
>>>>
>>>> This is the first time in seven years using Quicken and my bank that
>>>> I have had this problem

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