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Subject Author Date
Missed Online Payment Arnie Goetchius 05-11-2007
Posted by John Pollard on May 11, 2007, 7:50 pm
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Arnie Goetchius wrote:
> Is there a file like a .log file that shows a list of
> transactions with the bank stored on my computer? I
> talked to the bank and they said they never received it.

My guess is that if there was a record of your transaction, it
would be in the OFXlog file. But that file doesn't hold much
data, and even between it and OFXold (where transactions go when
OFXlog gets full), I'm not sure whether your transaction would
still be available.

You can access the OFXlog files in Quicken via Help > Product
and Customer Support > OFXlog. Ideally, you would probably save
the OFXlog to a text file (Quicken lets you do that) where you
can view it at leisure (and do some minor formatting to make it
easier to read). The OFX data is basically HTML.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup




Posted by Arnie Goetchius on May 11, 2007, 9:31 pm
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John Pollard wrote:
> Arnie Goetchius wrote:
>> Is there a file like a .log file that shows a list of
>> transactions with the bank stored on my computer? I
>> talked to the bank and they said they never received it.
>
> My guess is that if there was a record of your transaction, it
> would be in the OFXlog file. But that file doesn't hold much
> data, and even between it and OFXold (where transactions go when
> OFXlog gets full), I'm not sure whether your transaction would
> still be available.
>
> You can access the OFXlog files in Quicken via Help > Product
> and Customer Support > OFXlog. Ideally, you would probably save
> the OFXlog to a text file (Quicken lets you do that) where you
> can view it at leisure (and do some minor formatting to make it
> easier to read). The OFX data is basically HTML.


Thanks for the info. Unfortunately, neither OFXlog or OFXold go back far enough
ie
4/27/2007. What I would expect to see under a normal transaction is the amount
of
the transaction and the name of the payee that was sent to the bank. Following
that, there would be another similar transaction but this time showing CHECKNUM.
Next time I SEND a transaction to the bank for payment to a PAYEE, I'll save the
OXFlog to a separate file to see how it works.

I guess I should have been alert to the fact that the transaction was added to
my
check register but a CHECKNUM was never assigned by the bank.

Posted by Andrew DeFaria on May 12, 2007, 10:51 am
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Stubby wrote:
> I've given up on scheduled transactions because of these sort of
> problems. The "schedule" is for when a copy of the prototype
> transaction gets entered in the register(s), without considering
> whether it makes sense or not.
Having been using Quicken and doing 100% of my bill payments as online
payments for some 12 years I'm sorry you've seen "these sort of
problems" but I've never seen "these sorts of problems" except when I
have specifically caused them myself (rare) as described below. YMMV.
>
>
> Arnie Goetchius wrote:
>> No, I did not enter it "manually". I have a bunch of scheduled
>> transactions that come up around the end of the month. They all get
>> handled the same way - when it comes up on the list of transactions,
>> I click "Send". That's how it gets into the register.
>>
>> Stubby wrote:
>>> I'll bet you entered the transaction manually in the register. But
>>> you forgot to enter "SEND" in the check number column. So, it
>>> never got sent and thus, never got a check number. My opinion is
>>> that Quicken should at least question this situation.
>>>
>>>
>>> Arnie Goetchius wrote:
>>>> In q2007 H&B, I use my bank to do online bill payments. On one
>>>> payment this month, I noticed that while there is an entry in the
>>>> check register, there is no check number and no "Yellow Lightning
>>>> Bolt". Some how this either (1) didn't get transmitted to the bank
>>>> or (2) it was transmitted to the bank but the bank didn't record
>>>> it. As this was a credit card, I'm now stuck with a finance charge.
>>>>
>>>> When I check Payment Status, it is not listed at all.
>>>>
>>>> Question: When is the check number assigned? Is this on the date
>>>> the check is due to be paid or some number of days before the check
>>>> is due to be paid? I'm trying to figure out a way to monitor this
>>>> process so I can recognize a problem in advance.
>>>>
>>>> This is the first time in seven years using Quicken and my bank
>>>> that I have had this problem


--
ClearSCM, Inc.
Andrew DeFaria, President <http://clearscm.com>
Are the kids on the Barney Show just too damn happy?

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Stubby wrote:
<blockquote cite="mid:s76dnZ5HnKT3LdnbnZ2dnUVZ_uTinZ2d@comcast.com"
type="cite">I've given up on scheduled transactions because of these
sort of problems.&nbsp; The "schedule" is for when a copy of the prototype
transaction gets entered in the register(s), without considering
whether it makes sense or not.
<br>
</blockquote>
Having been using Quicken and doing 100% of my bill payments as online
payments for some 12 years I'm sorry you've seen "these sort of
problems" but I've never seen "these sorts of problems" except when I
have specifically caused them myself (rare) as described below. YMMV.<br>
<blockquote cite="mid:s76dnZ5HnKT3LdnbnZ2dnUVZ_uTinZ2d@comcast.com"
type="cite"><br>
<br>
Arnie Goetchius wrote:
<br>
<blockquote type="cite">No, I did not enter it "manually". I have a
bunch of scheduled transactions that come up around the end of the
month. They all get handled the same way - when it comes up on the list
of transactions, I click "Send". That's how it gets into the register.
<br>
<br>
Stubby wrote:
<br>
<blockquote type="cite">I'll bet you entered the transaction
manually in the register.&nbsp; But you forgot to enter "SEND" in the check
number column.&nbsp;&nbsp; So, it never got sent and thus, never got a check
number.&nbsp;&nbsp; My opinion is that Quicken should at least question this
situation.
<br>
<br>
<br>
Arnie Goetchius wrote:
<br>
<blockquote type="cite">In q2007 H&amp;B, I use my bank to do
online bill payments. On one payment this month,&nbsp; I noticed that while
there is an entry in the check register, there is no check number and
no "Yellow Lightning Bolt". Some how this either (1) didn't get
transmitted to the bank or (2) it was transmitted to the bank but the
bank didn't record it. As this was a credit card, I'm now stuck with a
finance charge.
<br>
<br>
When I check Payment Status, it is not listed at all.
<br>
<br>
Question: When is the check number assigned? Is this on the date the
check is due to be paid or some number of days before the check is due
to be paid? I'm trying to figure out a way to monitor this process so I
can recognize a problem in advance.
<br>
<br>
This is the first time in seven years using Quicken and my bank that I
have had this problem
<br>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<br>
<br>
<div class="moz-signature">-- <br>
<a href="http://clearscm.com">ClearSCM, Inc.<br>
Andrew DeFaria, President</a><br>
<small><font color="#999999">Are the kids on the Barney Show just too
damn happy?</font></small>
</div>
</body>
</html>

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Posted by Arnie Goetchius on May 23, 2007, 12:38 pm
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Here's what really happened. Using q2007. When I clicked on "Enter", it
showed the "payment" instead of "online payment". I didn't pay any
attention and continued with the transaction. It was now entered in the
register with no check number.

This month I noticed the "payment" option and changed it to "online
payment". Now when I continued, I got a "Pay" icon. When I click on
"Pay", the transaction was sent to the bank and I immediately received a
check number.

Bottom line is that your original diagnosis was correct.

Stubby wrote:
> I'll bet you entered the transaction manually in the register. But you
> forgot to enter "SEND" in the check number column. So, it never got
> sent and thus, never got a check number. My opinion is that Quicken
> should at least question this situation.
>
>
> Arnie Goetchius wrote:
>> In q2007 H&B, I use my bank to do online bill payments. On one payment
>> this month, I noticed that while there is an entry in the check
>> register, there is no check number and no "Yellow Lightning Bolt".
>> Some how this either (1) didn't get transmitted to the bank or (2) it
>> was transmitted to the bank but the bank didn't record it. As this was
>> a credit card, I'm now stuck with a finance charge.
>>
>> When I check Payment Status, it is not listed at all.
>>
>> Question: When is the check number assigned? Is this on the date the
>> check is due to be paid or some number of days before the check is due
>> to be paid? I'm trying to figure out a way to monitor this process so
>> I can recognize a problem in advance.
>>
>> This is the first time in seven years using Quicken and my bank that I
>> have had this problem

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