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N/A in payee and memo fields after installing Quicken 2008

 

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N/A in payee and memo fields after installing Quicken 2008 clarkperry 09-10-2007
Posted by clarkperry on September 10, 2007, 2:36 pm
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When I installed Quicken 2008 last weekend and my data was converted
to the new format many (say 50%) of my transactions now have N/A in
the payee and/or memo fields or both.

I contacted Intuit and they recommended uninstalling 2008,
reinstalling 2007, restoring my data file back to a 2007 version and
validating the file. I ran the validation and errors were corrected.
However, when I installed Quicken 2008 the corrected data file still
had N/A in the payee and memo fields after it was converted.

Intuit now recommends that I export/import all of my data from Quicken
2007 to Quicken 2008. My past experiences with export/import were
ugly. I don't believe that all details of a transaction are exported/
imported correctly. For example, I don't believe that the links
between account to account transfers are maintained.

Looking though the various posts I find that there have been problems
with N/A appearing in some of the investment accounts. However, these
don't seem to apply to the N/A I experiencing in converting from 2007
to 2008.

Has anyone had this same experience in converting from 2007 to 2008?
Any suggestions?

Thanks,
Clark


Posted by Rich on September 10, 2007, 6:34 pm
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clarkperry@socal.rr.com wrote:
> When I installed Quicken 2008 last weekend and my data was converted
> to the new format many (say 50%) of my transactions now have N/A in
> the payee and/or memo fields or both.
>
> I contacted Intuit and they recommended uninstalling 2008,
> reinstalling 2007, restoring my data file back to a 2007 version and
> validating the file. I ran the validation and errors were corrected.
> However, when I installed Quicken 2008 the corrected data file still
> had N/A in the payee and memo fields after it was converted.
>
> Intuit now recommends that I export/import all of my data from Quicken
> 2007 to Quicken 2008. My past experiences with export/import were
> ugly. I don't believe that all details of a transaction are exported/
> imported correctly. For example, I don't believe that the links
> between account to account transfers are maintained.
>
> Looking though the various posts I find that there have been problems
> with N/A appearing in some of the investment accounts. However, these
> don't seem to apply to the N/A I experiencing in converting from 2007
> to 2008.
>
> Has anyone had this same experience in converting from 2007 to 2008?
> Any suggestions?
>
> Thanks,
> Clark
>
Yup, I had the same problem. I promptly uninstalled Q2008 & re-installed
Q2007 & restored my previous 2007 data. This never happened on an
upgrade with Quicken before so it is clearly a bug that they will need
to work out. I figured I would wait until the next release to see if the
problem is corrected.
Sorry I don't have a solution for you.
Rich

Posted by clarkperry on September 12, 2007, 3:42 pm
Please log in for more thread options
> clarkpe...@socal.rr.com wrote:
> > When I installed Quicken 2008 last weekend and my data was converted
> > to the new format many (say 50%) of my transactions now have N/A in
> > the payee and/or memo fields or both.
>
> > I contacted Intuit and they recommended uninstalling 2008,
> > reinstalling 2007, restoring my data file back to a 2007 version and
> > validating the file. I ran the validation and errors were corrected.
> > However, when I installed Quicken 2008 the corrected data file still
> > had N/A in the payee and memo fields after it was converted.
>
> > Intuit now recommends that I export/import all of my data from Quicken
> > 2007 to Quicken 2008. My past experiences with export/import were
> > ugly. I don't believe that all details of a transaction are exported/
> > imported correctly. For example, I don't believe that the links
> > between account to account transfers are maintained.
>
> > Looking though the various posts I find that there have been problems
> > with N/A appearing in some of the investment accounts. However, these
> > don't seem to apply to the N/A I experiencing in converting from 2007
> > to 2008.
>
> > Has anyone had this same experience in converting from 2007 to 2008?
> > Any suggestions?
>
> > Thanks,
> > Clark
>
> Yup, I had the same problem. I promptly uninstalled Q2008 & re-installed
> Q2007 & restored my previous 2007 data. This never happened on an
> upgrade with Quicken before so it is clearly a bug that they will need
> to work out. I figured I would wait until the next release to see if the
> problem is corrected.
> Sorry I don't have a solution for you.
> Rich- Hide quoted text -
>
> - Show quoted text -

Rich,

Thanks for the reply. It sounds like I'll just have to wait too.
Intuit has stopped replying to my emails. I guess that my only
recourse is to return Quicken 2008.

Clark


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