Need Help Registering Quicken 2008

Posted by Pat Whelton on April 5, 2008, 8:25 pm

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Hello. I've been using Quicken 2005 and upgraded online last weekend to
2008. Today was the first day I used it and all my history seemed in order.
I entered this weeks checks and all went well until I tried to run the
update (get my cancelled checks from Wells Fargo, transactions from
Fidelity, etc). When I run update I get a screen that says "Welcome to
Quicken Registration". When I get to that screen nothing happens. I've sat
there and waited and waited and nothing happens. I've read the Help screens
and it appears you cannot use the update feature until you register Quicken.
How do I register Quicken if I can't get the Registration screen to work?

Weird! They knew enough about me to tell me that Quicken 2005 wouldn't work
after April, they knew enough about me to charge my credit card but they
don't know enough about me to register the software I recently downloaded
from their site. Of course I can't find a telephone number anywhere and it
would probably be answered by someone in a suburb of Tibet. So that's
probably not a viable solution either.

Anyone been down this road before? Maybe I need to re-download the
software. Any help would be appreciated.

Regards.

Posted by John Pollard on April 6, 2008, 8:04 am

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Pat Whelton wrote:

> Hello. I've been using Quicken 2005 and upgraded online last

> weekend

> to 2008. Today was the first day I used it and all my history

> seemed

> in order. I entered this weeks checks and all went well until

> I tried

> to run the update (get my cancelled checks from Wells Fargo,

> transactions from Fidelity, etc). When I run update I get a

> screen

> that says "Welcome to Quicken Registration". When I get to

> that

> screen nothing happens. I've sat there and waited and waited

> and

> nothing happens. I've read the Help screens and it appears

> you

> cannot use the update feature until you register Quicken. How

> do I

> register Quicken if I can't get the Registration screen to

> work?

> Weird! They knew enough about me to tell me that Quicken 2005

> wouldn't work after April, they knew enough about me to charge

> my

> credit card but they don't know enough about me to register

> the

> software I recently downloaded from their site.

> Of course I can't

> find a telephone number anywhere and it would probably be

> answered by

> someone in a suburb of Tibet. So that's probably not a viable

> solution either.

That's a pretty defeatist attitude.

Phone numbers can be found in:

Help > Product and Customer Support > Contact Intuit and Others

Registration requires that first party cookies be enabled.

You can download without registering by clicking the Online
menu, then holding down CTRL+SHIFT while clicking One Step
Update.

--

John Pollard
First initial underscore Last name at mchsi dot com
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Posted by John Pollard on April 6, 2008, 10:15 am

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John Pollard wrote:

> You can download without registering by clicking the Online

> menu, then holding down CTRL+SHIFT while clicking One Step

> Update.

Note: you should only have to do this once ... as long as you
don't run another version of Quicken.

--

John Pollard
First initial underscore Last name at mchsi dot com
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