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Posted by John Pollard on April 6, 2008, 8:04 am
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Pat Whelton wrote:
> Hello. I've been using Quicken 2005 and upgraded online last
> weekend
> to 2008. Today was the first day I used it and all my history
> seemed
> in order. I entered this weeks checks and all went well until
> I tried
> to run the update (get my cancelled checks from Wells Fargo,
> transactions from Fidelity, etc). When I run update I get a
> screen
> that says "Welcome to Quicken Registration". When I get to
> that
> screen nothing happens. I've sat there and waited and waited
> and
> nothing happens. I've read the Help screens and it appears
> you
> cannot use the update feature until you register Quicken. How
> do I
> register Quicken if I can't get the Registration screen to
> work?
> Weird! They knew enough about me to tell me that Quicken 2005
> wouldn't work after April, they knew enough about me to charge
> my
> credit card but they don't know enough about me to register
> the
> software I recently downloaded from their site.
> Of course I can't
> find a telephone number anywhere and it would probably be
> answered by
> someone in a suburb of Tibet. So that's probably not a viable
> solution either.
That's a pretty defeatist attitude.
Phone numbers can be found in:
Help > Product and Customer Support > Contact Intuit and Others
Registration requires that first party cookies be enabled.
You can download without registering by clicking the Online
menu, then holding down CTRL+SHIFT while clicking One Step
Update.
--
John Pollard
First initial underscore Last name at mchsi dot com
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