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Posted by Capt. Tuttle on December 2, 2006, 12:04 pm
Please log in for more thread options Tim wrote:
> The IT people at Wachovia told me that they were doing away with bill pay
> within Quicken because of troubleshooting issues. What a line of nonsense.
> I suspect they use the Web bill pay system becuase they are providing this
> service to other banks or are they subbing it out another vendor to provide
> it for them. Their system has a remarkaly similar interface as Select Bank's
> (NJ).
>
>
>
>
>>
>>
>>
>>>Wachovia does NOT "play nice with Quicken" any longer for new
>>>customers. Well, it does for downloading transactions, but for direct
>>>pay you must use their bill pay web connect system.
>>>
>>
>>I've heard this. I have discussed this with the manager of my local
>>branch
>>and assured her that when they take this away from current customers, I
>>will become and ex-customer. She said she's heard this before and at
>>least a dozen potential customers chose not to open new accounts because
>>of
>>this. She complained up the food chain but was ignored.
>
>
>
Others have said here it is the fees that are paid to Intuit. Who knows?
My comment is that if one customer can use Quicken to do everything all
customers should be able to too.
The comments I've gotten from my local branch is that they know nothing
about on line activity.
The last person I talked to wanted me to take out a CD. I told her I
would when they allowed me to do all of my banking with Quicken.
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