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Subject Author Date
OT: Be careful buying software using your MasterCard Bob Wang 02-27-2008
Posted by Donald Sessler on February 28, 2008, 4:27 pm
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 Glad CompUSA closed. Never had good results with them.

>
>> MasterCard will side with the merchant if the merchant (CompUSA in this
>> instance) has a policy of no software returns.
>> Should have put it on Amex :-(
>
> Was the software OPENED?
>
> If so, all they are required to do is give you another copy of the same
> software, or direct you to the manufacturer.
>



Posted by John Pollard on February 28, 2008, 8:48 pm
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 Donald Sessler wrote:
> Glad CompUSA closed. Never had good results with them.

Boy; that's a useful comment.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Meeber's on February 29, 2008, 2:22 pm
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Your's were equally useful!

> Donald Sessler wrote:
>> Glad CompUSA closed. Never had good results with them.
>
> Boy; that's a useful comment.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>



Posted by PortStG on February 28, 2008, 5:31 am
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On Wed, 27 Feb 08, "Bob Wang" wrote:
>MasterCard will side with the merchant if the merchant (CompUSA in this
>instance) has a policy of no software returns.
>Should have put it on Amex :-(

As an FYI, I returned the Quicken 2008 software we were discussing the
other day. If you'll remember, I had opened the box and installed it.
Found it didn't meet my needs so I uninstalled it. I'd bought it at
Sam's Club and they didn't even blink when I brought it back. They
asked if there was anything wrong with it, I told them no, it just
wasn't what I'd hoped, and by that time they'd credited my credit card
account (Discover). Frankly, I'd gone in there thinking it would be
more trouble than that.

Port

Posted by Donald Sessler on February 28, 2008, 4:26 pm
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Costco also has good return policy which I have used.

> On Wed, 27 Feb 08, "Bob Wang" wrote:
>>MasterCard will side with the merchant if the merchant (CompUSA in this
>>instance) has a policy of no software returns.
>>Should have put it on Amex :-(
>
> As an FYI, I returned the Quicken 2008 software we were discussing the
> other day. If you'll remember, I had opened the box and installed it.
> Found it didn't meet my needs so I uninstalled it. I'd bought it at
> Sam's Club and they didn't even blink when I brought it back. They
> asked if there was anything wrong with it, I told them no, it just
> wasn't what I'd hoped, and by that time they'd credited my credit card
> account (Discover). Frankly, I'd gone in there thinking it would be
> more trouble than that.
>
> Port



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