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Posted by David Parker on May 31, 2008, 2:16 pm
Please log in for more thread options Ted Edwards wrote:
>
>> I have been using Quicken Premier 2008 on Vista since it came out and
>> never had any problems.
>>
>> Starting yesterday, whenever I try one step update, the little circle
>> shows it's trying but it never completes. Whenever I click on the
>> icon, quicken crashes.
>>
>> I can do the online update with each account individually from the
>> register window, but I cannot do one step update.
>>
>> I haven't made any changes to my computer.
>>
>> Could something in the windows automatic update be causing this?
>> Vista seems to be paranoid on the security measures.
>
> That's exactly what happened to me. About two days ago (5/27/08) I ran
> one step update. It ran and ran and ran, and never finished. I had to
> stop it manually. This had never happened before. The computer didn't
> crash, but I could leave and come back in a half hour and the update
> would still be running. Than, sometime yesterday, about a day or two
> after this started, it ceased. Now, one step update seems to run just
> fine. I am running Quicken Home & Business 2008 with Windows Vista
> Ultimate. I didn't change anything during the roughly 48-72 hours when
> this issue occurred, but it stopped happening on its own.
Interesting. I had the same experience with 2008 Premium and Vista two
days ago. I noticed that the One-step icon kept spinning. Clicking the
icon didn't do anything. It ran for at least an hour before I closed
Quicken. Restarting Quicken seemed normal. The problem hasn't occurred
again.
David Parker
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