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Posted by John Pollard on February 3, 2008, 8:35 pm
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JFW wrote:
> I have Q07. All the mailing info for online payees has
> suddenly just
> disappeared. Memorized payees, categories, etc. are all
> intact--just
> the address, etc. for online payees. I restored from my backup
> CD;
> but no joy.
> Any suggestions how I can get these data back or why they
> disappeared? I'd hate to have to reenter all that.
If your billpayer keeps that data, then I would think a One Step
Update would syncronize Quicken with the billpayer.
There is a way to more directly try to force a sync, but I don't
know that it will produce better results.
In the Online Center, hold down CTRL while left-clicking
"Contact Info". In the resulting dialog, select your billpay
account, check the "Online Payees" box, click "Refresh", then
"Update/Send".
--
John Pollard
First initial underscore Last name at mchsi dot com
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