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Posted by Arnie Goetchius on May 14, 2007, 8:49 am
Please log in for more thread options Guy Scharf wrote:
>
>> I believe you go directly to Citibank, but you need to have proof
>> that you indeed did instruct Citibank to make the payment. Do
>> realize that there is at least a 1 day period (Saturdays, Sundays
>> and holidays are not counted, so they need to be added) before a
>> payment shows up.
>
> I was lucky and was able to find a backup of the OFX file with the
> transactions and determined that they are sent to cfree.com --
> checkfree.com. So it looks like checkfree is operating as an agent. I
> found the missing transaction there. I know about few day delays; this
> transaction was a month ago.
>
> My bank said to ask Quicken support, so I've email'ed Quicken/Intuit
> and will see what they have to say.
>
> Guy
I'll be interested in the outcome. I had the same problem (see other thread)
with
a missing payment. Unfortunately, my old OFX file only went back about a week
and
I could not see the transactions on the date I was looking for -- 04/27/2007. I
can verify that there are many transactions headed with either
SEND from https://www.oasis.cfree.com/test.ofxgp
or
RECV from https://www.oasis.cfree.com/test.ofxgp
I suspect that my missing transaction would have been in the "SEND" transaction
but not in the "RECV". I say that because I can see the transaction in my check
register but with no check number.
I'm guessing that what normally happens is that when I request a bill be payed
by
my bank (Wachovia), a "SEND" transaction is transmitted to cfree.com. At the
same
time, an entry is made in my check register showing an online payment but with
no
check number. Then Wachovia assigns a check number and which is included in a
"RECV" transaction from cfree.com. The entry in the check register is than
modified to show the check number and a downward yellow lightning icon is shown
next to the check number.
I'd be interested in knowing if you think that this is the way it works. If that
is the way it does work, then it might (or might not) be helpful if Quicken had
a
warning alert stating something like
"You have one or more bill payments that have been submitted but have not yet
been
received by your Financial Institution. OL-XXX"
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