Online updates . . stuck again...

Posted by Eric J. Holtman on July 21, 2009, 3:03 pm

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One step update.... moving me one step closer
to ditching this program, once again.

Why is this so hard?

Why does it get stuck so often? (Like, every time
I try it?)

Sigh.....

Quicken 2009 H&B, R6.

Hit One Step Update... enter my Vault PIN.

All arrows just go into circle mode. No institution
will update.

All stuck on "Update".

My internet connection is fine. Nothing has changed
with any firewall settings.

Exit Quicken. Of course, qw.exe is still running.

End Task that.

Go back in.

Pick any random instituion off the Online Center
dropdown.

Update just that one. It works, of course.

Re-run One Step Update. It works, of course.

It's *like* quality software. But completely different.

And don't get me started on the obscene amount of
screen flashing that goes on (that Quicken has never
acknowledged as a problem, to anyone on the planet).

Posted by Jerry Boyle on July 21, 2009, 4:35 pm

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> Exit Quicken. Of course, qw.exe is still running.

> End Task that.

This problem seems to be quite uncommon but you are not alone. It plagued me
on and off after I switched to Vista on a new Dell computer. It would
mysteriously appear, stay around for a month or two, disappear for a month
or two, reappear, disappear, ...

Finally I saw a Quicken Forum post that noted a correlation between this
problem and Scheduled Bills & Deposits with "How Often:" set to "Estimated
Tax". I changed all of these to "Quarterly"; this error immediately
disappeared and I haven't seen it again in the 5 months since I made this
change. Since the payments aren't actually quarterly, I just adjust the next
date each time I make a payment - a nuisance but not as bad as the problem
that *seems* to be fixed.

I'd appreciate you and others posting back whether or not this works for
you. Credit or blame goes to the Quicken Forum poster.

Jerry

Posted by Eric J. Holtman on July 22, 2009, 12:55 pm

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> Finally I saw a Quicken Forum post that noted a correlation between

> this problem and Scheduled Bills & Deposits with "How Often:" set to

> "Estimated Tax".

I don't have any Scheduled Trans.

I use XP.

So I can't help you there.

Posted by JimH on July 21, 2009, 8:02 pm

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Eric J. Holtman wrote:

> All arrows just go into circle mode. No institution

> will update.

> All stuck on "Update".

> My internet connection is fine. Nothing has changed

> with any firewall settings.

> Exit Quicken. Of course, qw.exe is still running.

I see the same thing with Q 2009 Deluxe. For me, it is the stock quotes.
If I remove that from one step update, the rest of the update works
perfectly. I've taken to running stock quotes by themselves. They still
hang sometimes, but they don't prevent updates of my banking and
investment accounts.

Posted by John on July 28, 2009, 8:32 pm

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Eric J. Holtman wrote:

> And don't get me started on the obscene amount of

> screen flashing that goes on (that Quicken has never

> acknowledged as a problem, to anyone on the planet).

Eric - I can't help you with the updating except to say mine works fine
QD2009 on XP Pro.

The flashing however has been discussed here a number of times. It has
to do with the Intellipiont mouse driver. I can not remember what exact
version causes the issue but if you go back to one later it will
disappear. This I was able to resolve.
Perhaps someone else can remember the version details if you can't find
it in the forum.

john