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Posted by John Pollard on September 4, 2006, 1:39 pm
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> After using Quicken (in various versions) to successfully
> connect with
> BoA since 2002,
What version are currently using?
> I have had an "improper password" error message
> (OL-334-A) several times over the past six weeks. I have reset
> the
> password with BoA after having access locked and had been
> using the
> same password for the last month.
> However, that password in Quicken is
> now giving me an error message while I can still connect to
> the BoA
> accounts via the web interface.
Is it the same (334) error message you got before? If not, what
is the message, and its number?
> I have tried using the online center refresh method and have
> contacted
> both BoA and Quicken with the resultant tech support personnel
> pointing
> the finger at each other. Any help with others who have come
> accross
> this problem would be greatly appreciated.
Do you use One Step Update with BofA? Have you tried recreating
the pin vault? Print/Delete/Create.
--
John Pollard
First initial underscore Last name at mchsi dot com
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