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Subject Author Date
Pin Vault Problems - Q05 AlanW 10-15-2006
Posted by AlanW on October 15, 2006, 11:43 am
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 I am using Q 2005. I am unable to download transactions by using the
pin vault because it runs; hangs up; and I must then ctrl>alt>del to
end the entire program. Every attempt to edit or print the pin vault
fails because the program runs and must be ended via ctrl>alt> del.

I deleted the pin vault and attempted to recreate it. Again, the setup
screen appears but when I start to enter data, it hangs up and must be
ended. All other aspects of Quicken work fine - just the pin vault
problem.

Any help to resolve this will be appreciated.

Thanks,
Alan


Posted by Lisa C on October 16, 2006, 2:07 am
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>I am using Q 2005. I am unable to download transactions by using the
> pin vault because it runs; hangs up; and I must then ctrl>alt>del to
> end the entire program. Every attempt to edit or print the pin vault
> fails because the program runs and must be ended via ctrl>alt> del.
>
> I deleted the pin vault and attempted to recreate it. Again, the setup
> screen appears but when I start to enter data, it hangs up and must be
> ended. All other aspects of Quicken work fine - just the pin vault
> problem.
>
Have you tried downloading without using the pin vault?

Does the 'hangup' happen with a specific account?



Posted by AlanW on October 16, 2006, 7:02 am
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Downloading without using the pin vault works fine. I can't seem to
open and use the pin vault whether it is to set up or edit or to use
it to facilitate downloads.

Alan

On Mon, 16 Oct 2006 02:07:10 -0400, "Lisa C"

>>I am using Q 2005. I am unable to download transactions by using the
>> pin vault because it runs; hangs up; and I must then ctrl>alt>del to
>> end the entire program. Every attempt to edit or print the pin vault
>> fails because the program runs and must be ended via ctrl>alt> del.
>>
>> I deleted the pin vault and attempted to recreate it. Again, the setup
>> screen appears but when I start to enter data, it hangs up and must be
>> ended. All other aspects of Quicken work fine - just the pin vault
>> problem.
>>
>Have you tried downloading without using the pin vault?
>
>Does the 'hangup' happen with a specific account?
>

Posted by John Pollard on October 16, 2006, 9:14 am
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> Downloading without using the pin vault works fine. I can't
> seem to
> open and use the pin vault whether it is to set up or edit or
> to use
> it to facilitate downloads.

Try making a Quicken Copy of your data, open the Copy, delete
the Pin Vault, deactivate all accounts for transaction download,
Validate the copy, Activate your accounts, recreate/update the
Pin Vault.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup




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