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Pin Vault Screen Freeze Upon Opening

 

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Subject Author Date
Pin Vault Screen Freeze Upon Opening AlanW 10-13-2006
Posted by AlanW on October 13, 2006, 11:22 am
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I am currently using Q 05. There was an update recently. Since then,
the PinVault screen either freezes or is slow to open whenever I
attempt to download transactions. Any idea what is causing this and
how I can fix it?

Also, I am considering upgrading to Q 07. Any opinions on this pro or
con.

Thanks,
Alan

Posted by John Pollard on October 13, 2006, 12:08 pm
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>I am currently using Q 05. There was an update recently. Since
>then,
> the PinVault screen either freezes or is slow to open whenever
> I
> attempt to download transactions. Any idea what is causing
> this and
> how I can fix it?

I use Q2005 Deluxe, R5 almost every day. I'm not aware of any
recent update (R5 was released in October of 2005).

I have no trouble with One Step Update, nor with Pin Vault
maintenance.

You could try doing individual downloads for each account to see
if one of them is having a problem. "Update Now" from the menu
for the account.

Alternatively, you could try Printing the Pin Vault, then
deleting it and recreating it.



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