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Subject Author Date
Placeholder Transactions Don R 05-06-2006
Posted by John Pollard on May 6, 2006, 4:47 pm
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Don R wrote:
>> Don R wrote:
>>> I'm using Quicken 2005 Premier to track my IRA account with
>>> TIAA-CREF.
>>> When I download a transaction file it gives me placeholder
>>> transactions that first delete all shares then add them back
>>> in, all
>>> on the same date. The transactions balance out, but it makes
>>> a real
>>> mess of the account.
>>>
>>> Is there a way to get rid of these transactions? I've tried
>>> deleting both the sell and buy transactions, but they just
>>> come
>>> back again when I compare the account holdings using the
>>> On-Line
>>> Center feature of Quicken. Any help would be appreciated.
>>
>> I think if you look carefully, you are creating ("Accept"ing)
>> those
>> placeholders; Quicken just offers them, you do not have to
>> accept the
>> offer.
>>
>> Also make sure you do not have two securities with very
>> similar names
>> in your Security List; one that matches what TIAA-CREF is
>> downloading
>> the other where you have accumulated your Quicken TIAA-CREF
>> holdings.

> Thanks for the quick reply. While it's true that Quicken is
> just
> offering the placeholder transactions, they won't go away
> unless I
> accept. It's sort of like "an offer I can refuse." When I
> delete
> them they come right back again when I compare online holdings
> with my
> quicken account holdings.

You mean the "offer" is still there, right? No transactions get
in your Quicken account "register" unless you "Accept" the
offer.

As long as Quicken believes that your Quicken holdings differ
from those downloaded by your fi; the offer(s) will never go
away.

> From what I read at the Quicken Help site, these transactions
> occur
> when the account is "activated online" because the number of
> shares
> don't balance out on the date the account is activated.

I don't think this applies in your case. If the number of
shares in Quicken was different than the number of shares at
your fi, the net effect of your placeholder(s) would not be zero
shares; it would be the difference between the number of shares
in Quicken and the number of shares your fi downloaded for your
holdings.

> I was just
> looking for a way to clean things up since the transactions
> are
> pretty numerous and distracting. And in the end, they don't
> change
> anything.

> What I was hoping for was a way to accept the placeholder
> transactions
> then later on delete them from the account.

You must get your Quicken holdings to agree 100% with the
holdings downloaded by your fi, or you will continue to get
offers to allow Quicken to add placeholders.

> Your advise about looking for share holdings with names that
> are very
> close is a good point. I think that's happened to me once or
> twice in
> the past. However, in this case that wasn't the cause.

The specific placeholder situation you describe, where the net
number of shares = zero, can happen, I think, when some
characteristic of a security in the downloaded holdings differs
from that characteristic in Quicken ... even if the
characteristic is not visible (or easily discovered).

For example: At one time I think we (in the Quicken forums)
discovered that the "source" of the cash in a 401k account
transaction (there are 7 possible cash sources allowed in the
OFX spec) was being corrected by Quicken placeholder
transactions. Q2006 *used* to have a "Cash Source" button in
many 401k investment transactions which could be used to tell if
the cash for the transaction came from an employee contribution,
an employer match, a rollover contribtion, etc. If the source
of the cash in Quicken differed from the source of cash
downloaded by the fi; placeholder entries would be generated
whose net effect on number of shares was zero ... but behind the
scenes, the transactions were removing the shares from the
"incorrect" cash source and adding them back with the "correct"
cash source. To the user, it looked like nothing useful was
being done. (I no longer can find the "Cash Source" button in
Q2006 ... though maybe I'm not looking hard enough. But even if
the button isn't available, Quicken may still try to "correct"
cash source.)

I'm not sure which other such characteristics might exist.

One thing you could try. See if the TIAA-CREF securities have
their "Matched with online security" box checked (Edit the
security in the Security List). If the box is checked (and I
think it should be), try unchecking it; then the next time you
download, Quicken should ask you whether the TIAA-CREF
securities are new or if they should "match" an existing
security. You can select the correct existing Quicken security
to match them to. (Make a backup just before you do any of
this.)

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Don R on May 6, 2006, 9:55 pm
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> Don R wrote:
>>> Don R wrote:
>>>> I'm using Quicken 2005 Premier to track my IRA account with
>>>> TIAA-CREF.
>>>> When I download a transaction file it gives me placeholder
>>>> transactions that first delete all shares then add them back in,
>>>> all
>>>> on the same date. The transactions balance out, but it makes a real
>>>> mess of the account.
>>>>
>>>> Is there a way to get rid of these transactions? I've tried
>>>> deleting both the sell and buy transactions, but they just come
>>>> back again when I compare the account holdings using the On-Line
>>>> Center feature of Quicken. Any help would be appreciated.
>>>
>>> I think if you look carefully, you are creating ("Accept"ing) those
>>> placeholders; Quicken just offers them, you do not have to accept
>>> the
>>> offer.
>>>
>>> Also make sure you do not have two securities with very similar
>>> names
>>> in your Security List; one that matches what TIAA-CREF is
>>> downloading
>>> the other where you have accumulated your Quicken TIAA-CREF
>>> holdings.
>
>> Thanks for the quick reply. While it's true that Quicken is just
>> offering the placeholder transactions, they won't go away unless I
>> accept. It's sort of like "an offer I can refuse." When I delete
>> them they come right back again when I compare online holdings with
>> my
>> quicken account holdings.
>
> You mean the "offer" is still there, right? No transactions get in
> your Quicken account "register" unless you "Accept" the offer.
>
> As long as Quicken believes that your Quicken holdings differ from
> those downloaded by your fi; the offer(s) will never go away.
>
>> From what I read at the Quicken Help site, these transactions occur
>> when the account is "activated online" because the number of shares
>> don't balance out on the date the account is activated.
>
> I don't think this applies in your case. If the number of shares in
> Quicken was different than the number of shares at your fi, the net
> effect of your placeholder(s) would not be zero shares; it would be
> the difference between the number of shares in Quicken and the number
> of shares your fi downloaded for your holdings.
>
>> I was just
>> looking for a way to clean things up since the transactions are
>> pretty numerous and distracting. And in the end, they don't change
>> anything.
>
>> What I was hoping for was a way to accept the placeholder
>> transactions
>> then later on delete them from the account.
>
> You must get your Quicken holdings to agree 100% with the holdings
> downloaded by your fi, or you will continue to get offers to allow
> Quicken to add placeholders.
>
>> Your advise about looking for share holdings with names that are very
>> close is a good point. I think that's happened to me once or twice
>> in
>> the past. However, in this case that wasn't the cause.
>
> The specific placeholder situation you describe, where the net number
> of shares = zero, can happen, I think, when some characteristic of a
> security in the downloaded holdings differs from that characteristic
> in Quicken ... even if the characteristic is not visible (or easily
> discovered).
>
> For example: At one time I think we (in the Quicken forums) discovered
> that the "source" of the cash in a 401k account transaction (there are
> 7 possible cash sources allowed in the OFX spec) was being corrected
> by Quicken placeholder transactions. Q2006 *used* to have a "Cash
> Source" button in many 401k investment transactions which could be
> used to tell if the cash for the transaction came from an employee
> contribution, an employer match, a rollover contribtion, etc. If the
> source of the cash in Quicken differed from the source of cash
> downloaded by the fi; placeholder entries would be generated whose net
> effect on number of shares was zero ... but behind the scenes, the
> transactions were removing the shares from the "incorrect" cash source
> and adding them back with the "correct" cash source. To the user, it
> looked like nothing useful was being done. (I no longer can find the
> "Cash Source" button in Q2006 ... though maybe I'm not looking hard
> enough. But even if the button isn't available, Quicken may still try
> to "correct" cash source.)
>
> I'm not sure which other such characteristics might exist.
>
> One thing you could try. See if the TIAA-CREF securities have their
> "Matched with online security" box checked (Edit the security in the
> Security List). If the box is checked (and I think it should be), try
> unchecking it; then the next time you download, Quicken should ask you
> whether the TIAA-CREF securities are new or if they should "match" an
> existing security. You can select the correct existing Quicken
> security to match them to. (Make a backup just before you do any of
> this.)
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>

I can see from the discussion that the best course of action here is to
accept the placeholders. Thanks for the replies and the insight into
the issue. I can see that this is a fairly complex problem that may not
be easily solved by just deleting the transactions,

Regards,
Don


Posted by John Pollard on May 6, 2006, 11:28 pm
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Don R wrote:
> I can see from the discussion that the best course of action
> here is
> to accept the placeholders.

That would be the exact opposite of what I think you should do.
But do what you see fit.

> Thanks for the replies and the insight
> into the issue. I can see that this is a fairly complex
> problem that
> may not be easily solved by just deleting the transactions.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by John Pollard on May 7, 2006, 10:15 am
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Don R wrote:

> Your last response was somewhat unexpected and surprising.
> I'm
> willing to pursue this issue a bit further if I still have
> your
> interest.

> I figure we can trick the program into letting me delete
> the placeholder transactions.

I don't think so. Not "trick" anyway.

> When a data file is downloaded from my
> financial institution they don't send any history information
> about
> my Quicken account.

Do I understand you to be saying that, in effect, your fi is
saying your holdings are zero (by not downloading any holdings)?

> So here's the plan. I'll accept the place holders and then do
> another
> data file down load from my financial institution. I'm not
> sure how
> far back quicken records share balances, but if it uses the
> most
> current data download I can delete the placeholder
> transactions so
> long as the current share balance doesn't change.

Quicken will compare your Quicken holdings to your downloaded
holdings every time you download. If it required placeholders
after your previous download to get your Quicken account to
match your downloaded holdings; then if you delete the
placeholders, they will be offerred again next time you
download.

In theory, placeholders might not be such a bad thing. They are
supposed to allow you to tell Quicken how many shares you own as
of a certain date, then as time and knowledge permit, enter the
actual transactions that the placeholder is holding a place for.

But there are at least two problems: the transactions entered to
satisfy the placeholder will *never* have any effect on the cash
in the account ... so for whatever period of time precedes the
placeholder, no transactions for that security will affect cash
... ever. The second problem is that once you enter a
transaction that Quicken believes is history for a placeholder,
that transaction will *never* have any effect on cash in the
account ... even if you delete the placeholder that it is
history for. (I think this second problem is a bug.) A third
problem for people with Quicken versions earlier than Q2006 is
that placeholders whose history is complete are invisible,
causing confusion ("I entered a dividend for fund A. Why wasn't
the cash in the account affected").

The only way to get around the permanent effects of a
placeholder is to delete it and all of its historical
transactions ... then re-enter those historical transactions.

If Quicken investment account holdings do not agree with the
fi's downloaded holdings, there are essentially two
possibilities: Quicken holdings are incorrect, or the fi's
downloaded holdings are incorrect. In the case of the latter
one has no choice; you ignore the offers of placeholders every
time (and speak to your fi to get them to correct their
downloads). [I download from Fidelity; they never download my
money market fund holdings, so Quicken offers me a placeholder
after *every* download, to reduce my Fidelity mm fund holdings
to zero ... I always refuse the offer because I know my Quicken
holdings are correct and the download is wrong.]

But if your fi's downloaded holdings are correct and your
Quicken holdings are not correct; then I think you can, and
should, get Quicken "correct" enough to avoid being offerred
placeholders. As far as I know, there is no good reason to use
placeholders for this purpose: if you do not have the history to
account for your holdings in a security, you can just enter a
Shares Added transaction. Better yet, get the old statements
and enter the correct transactions (old investment account
transactions are valuable, and often necessary). Sometimes it's
just a case that you mis-entered a transaction or two, or forgot
to enter one or more transactions.

I believe that for most people, placeholders are more of a
problem than a solution. Perhaps things will improve in Q2007.

I am not totally sure I understand what is happening in your
particular case; but if it were me, I would be trying to find
out. Whether it meant just rethinking what is happening, or
checking the OFXlog from a download, or calling the fi ... I
would want to know. But after all is said and done, I think you
only have the same two basic choices I mentioned above.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Don R on May 7, 2006, 6:57 pm
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> Don R wrote:
>
>> Your last response was somewhat unexpected and surprising. I'm
>> willing to pursue this issue a bit further if I still have your
>> interest.
>
>> I figure we can trick the program into letting me delete
>> the placeholder transactions.
>
> I don't think so. Not "trick" anyway.
>
>> When a data file is downloaded from my
>> financial institution they don't send any history information about
>> my Quicken account.
>
> Do I understand you to be saying that, in effect, your fi is saying
> your holdings are zero (by not downloading any holdings)?
>
>> So here's the plan. I'll accept the place holders and then do
>> another
>> data file down load from my financial institution. I'm not sure how
>> far back quicken records share balances, but if it uses the most
>> current data download I can delete the placeholder transactions so
>> long as the current share balance doesn't change.
>
> Quicken will compare your Quicken holdings to your downloaded holdings
> every time you download. If it required placeholders after your
> previous download to get your Quicken account to match your downloaded
> holdings; then if you delete the placeholders, they will be offerred
> again next time you download.
>
> In theory, placeholders might not be such a bad thing. They are
> supposed to allow you to tell Quicken how many shares you own as of a
> certain date, then as time and knowledge permit, enter the actual
> transactions that the placeholder is holding a place for.
>
> But there are at least two problems: the transactions entered to
> satisfy the placeholder will *never* have any effect on the cash in
> the account ... so for whatever period of time precedes the
> placeholder, no transactions for that security will affect cash ...
> ever. The second problem is that once you enter a transaction that
> Quicken believes is history for a placeholder, that transaction will
> *never* have any effect on cash in the account ... even if you delete
> the placeholder that it is history for. (I think this second problem
> is a bug.) A third problem for people with Quicken versions earlier
> than Q2006 is that placeholders whose history is complete are
> invisible, causing confusion ("I entered a dividend for fund A. Why
> wasn't the cash in the account affected").
>
> The only way to get around the permanent effects of a placeholder is
> to delete it and all of its historical transactions ... then re-enter
> those historical transactions.
>
> If Quicken investment account holdings do not agree with the fi's
> downloaded holdings, there are essentially two possibilities: Quicken
> holdings are incorrect, or the fi's downloaded holdings are incorrect.
> In the case of the latter one has no choice; you ignore the offers of
> placeholders every time (and speak to your fi to get them to correct
> their downloads). [I download from Fidelity; they never download my
> money market fund holdings, so Quicken offers me a placeholder after
> *every* download, to reduce my Fidelity mm fund holdings to zero ... I
> always refuse the offer because I know my Quicken holdings are correct
> and the download is wrong.]
>
> But if your fi's downloaded holdings are correct and your Quicken
> holdings are not correct; then I think you can, and should, get
> Quicken "correct" enough to avoid being offerred placeholders. As far
> as I know, there is no good reason to use placeholders for this
> purpose: if you do not have the history to account for your holdings
> in a security, you can just enter a Shares Added transaction. Better
> yet, get the old statements and enter the correct transactions (old
> investment account transactions are valuable, and often necessary).
> Sometimes it's just a case that you mis-entered a transaction or two,
> or forgot to enter one or more transactions.
>
> I believe that for most people, placeholders are more of a problem
> than a solution. Perhaps things will improve in Q2007.
>
> I am not totally sure I understand what is happening in your
> particular case; but if it were me, I would be trying to find out.
> Whether it meant just rethinking what is happening, or checking the
> OFXlog from a download, or calling the fi ... I would want to know.
> But after all is said and done, I think you only have the same two
> basic choices I mentioned above.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>

Just to recap the problem -

My financial institution and Quicken agree on the number of shares
owned. However, when I compare the account holdings in Online Center,
Quicken offers eight transactions - four adding shares and four
subtracting an equal number of shares. The net result is zero change.

What's interesting is the number of shares subtracted out and added back
in are for the exact same amount that I invested in January 2004. I've
examined these transactions to see if there was anything different from
the others, but they look to be essentially the same.

Just for perspective there are transactions from 1998 through 2005 in
this account.

I've deactivated the account then activated it again, but the problem
persists.

I can understand Quicken adding or subtracting shares in order to match
the fi number, but it makes no sense to subtract out a small number of
shares then add the same number back in. I'm at a loss as to what's
going on here.


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