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Subject Author Date
Printer problem Gene Brabston 09-29-2006
Posted by Gene Brabston on September 29, 2006, 10:47 pm
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 When I attempt to change printers for reports the following window opens "An
error has occurred. Please restart Quicken." Cannot print out reports???
Quicken 2002.

Thanks,

Gene



Posted by Hank Arnold on September 30, 2006, 5:14 am
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 I would first try updating the driver from the manufacturer's web site.
If it is the most recent, I'd delete the printer and re-create it. I'd
avoid using the driver already on the hard drive....

Regards,
Hank Arnold

Gene Brabston wrote:
> When I attempt to change printers for reports the following window opens "An
> error has occurred. Please restart Quicken." Cannot print out reports???
> Quicken 2002.
>
> Thanks,
>
> Gene
>
>

Posted by Gene Brabston on September 30, 2006, 3:08 pm
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I can not access the change the area to change the report printer. Prnter
Setup---For Reports, etc. then error occurs. I do not think it is any one
printer. I can access For Printing checks OK and change any printer without
an error message.


>I would first try updating the driver from the manufacturer's web site. If
>it is the most recent, I'd delete the printer and re-create it. I'd avoid
>using the driver already on the hard drive....
>
> Regards,
> Hank Arnold
>
> Gene Brabston wrote:
>> When I attempt to change printers for reports the following window opens
>> "An error has occurred. Please restart Quicken." Cannot print out
>> reports??? Quicken 2002.
>>
>> Thanks,
>>
>> Gene



Posted by danbrown on September 30, 2006, 3:24 pm
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Gene Brabston wrote:
> I can not access the change the area to change the report printer. Prnter
> Setup---For Reports, etc. then error occurs. I do not think it is any one
> printer. I can access For Printing checks OK and change any printer without
> an error message.
>

It sounds like one of your executable files has gotten corrupted.

You might try uninstalling and reinstalling Q. BUT, before you do
that, arrange w/ Intuit to get the updates that were released to your
version.

OR, update to a more recent version of Q. Some can be found for a
quite reasonable price on EBay.

db


Posted by Gene Brabston on September 30, 2006, 6:59 pm
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thanks

i think i will update to a more recent version

> Gene Brabston wrote:
>> I can not access the change the area to change the report printer. Prnter
>> Setup---For Reports, etc. then error occurs. I do not think it is any one
>> printer. I can access For Printing checks OK and change any printer
>> without
>> an error message.
>>
>
> It sounds like one of your executable files has gotten corrupted.
>
> You might try uninstalling and reinstalling Q. BUT, before you do
> that, arrange w/ Intuit to get the updates that were released to your
> version.
>
> OR, update to a more recent version of Q. Some can be found for a
> quite reasonable price on EBay.
>
> db
>



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