Problem downloadinh transaction with 2009 Premier

Posted by Shorty on July 18, 2009, 12:57 pm

Please log in for more thread options

Very often program hangs when I am downloading and message comes up that
I need to restart computer. I find this annoying. Is there a fix for
this issue?

TIA

Posted by John Pollard on July 18, 2009, 3:17 pm

Please log in for more thread options

Shorty wrote:

> Very often program hangs when I am downloading and message comes up

> that I need to restart computer. I find this annoying. Is there a

> fix for this issue?

Have you tried not having Live Community start when Quicken starts?

Edit > Preferences > Quicken Program > Startup

Uncheck "Open Live Community when starting Quicken".

Exit Quicken. Run Quicken and try a download.

--

John Pollard

Posted by Shorty on July 18, 2009, 8:11 pm

Please log in for more thread options

It had not been checked before. I am wondering if the problem is being
caused by the downloading program not closing properly. Sometimes after
I exit Quicken I notice in task manager that some Quicken programs are
still open. BTW I am using Windows7 RC operating system (which has been
trouble free).

Shorty

Posted by JimH on July 18, 2009, 8:36 pm

Please log in for more thread options

Shorty wrote:

> It had not been checked before. I am wondering if the problem is being

> caused by the downloading program not closing properly. Sometimes after

> I exit Quicken I notice in task manager that some Quicken programs are

> still open. BTW I am using Windows7 RC operating system (which has been

> trouble free).

> Shorty

I see something similar on occasion. But it only happens when I download
stock quotes. I have been busy, so I haven't worked on it yet. You may
try turning off stock quotes from your one step update, and see if that
makes a difference.
--
Jim

Posted by Shorty on July 18, 2009, 9:07 pm

Please log in for more thread options

I will try that in the AM. It is dinner time now!.