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Posted by Pierre on September 28, 2006, 1:17 pm
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Jim Henry wrote:
> Pierre wrote:
> > Uninstalled Q07, tried to run qcleanui.exe, got an error saying it
> > couldn't identify the version to uninstall. Proceeded with a
> > reinstall; it launched the latest data set without having to restore
> > the file. Still kicks me out when clicking on snapshots, or calendar.
> > Cannot view report.
> >
> > Any more ideas before I contact tech support?
> >
>
> Pierre, I've had a similar problem with Q06P. I spent hours in chats
> with tech support. They were unable to help. The only solution I've
> found was to delete the directory "c:documents and settingsall
> usersapplication dataintuitquicken". Following that, I reinstalled
> Quicken, and pointed it to my data file. Once again, it worked fine.
>
> This problem has hit several times after adding new accounts. The first
> few times, I uninstalled Quicken before removing the directory with
> Quickens temporary file. The last time, I just deleted the directory and
> did a repair type of install.
>
> Hope this helps.
>
> Regards,
> Jim
JIm, thanks for the tip. I'll have at it this weekend.
Pierre
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