Home Page link  

Q08 H&B gobbles up all memory then fails

  
Groups | Search | About
User Password
Register Now! Lost Password?

Quicken Personal Finance Discussions - Quicken - personal finance software discussions

 Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Q08 H&B gobbles up all memory then fails Jerry Boyle 12-24-2007
Posted by Jerry Boyle on December 24, 2007, 6:01 pm
Please log in for more thread options
 For the last couple of weeks Quicken 2008 H&B has been intermittently
gobbling up all my available memory then failing. It usually happens after
I've exited Quicken and all Quicken windows have disappeared from the
screen; qw.exe keeps running and in a minute or two, after having gobbled up
over 1.6G of memory, it aborts. Occasionally it gobbles all memory and
apparently terminates normally. Except for Quicken Help (now fixed) I
haven't noticed any other problems.

I'm running Windows Vista and both Quicken and Windows have all the latest
patches.

I've run Validate and Super Validate, renamed my Price History file, and
tried my 12/5 Quicken backup file (the date I installed Q08) but the problem
still occurs. If I don't get any better suggestions, I'll reinstall Quicken
tomorrow.

It may be unrelated but for some reason I have both AnswerWorks 4.0 and 5.0
folders. Perhaps because I previously ran Quicken 2006 H&B on this machine?

Any suggestions?

Jerry



Posted by Jerry Boyle on January 8, 2008, 11:30 pm
Please log in for more thread options
> For the last couple of weeks Quicken 2008 H&B has been intermittently
> gobbling up all my available memory then failing. It usually happens after
> I've exited Quicken and all Quicken windows have disappeared from the
> screen; qw.exe keeps running and in a minute or two, after having gobbled
> up
> over 1.6G of memory, it aborts. Occasionally it gobbles all memory and
> apparently terminates normally. Except for Quicken Help (now fixed) I
> haven't noticed any other problems.
>
> I'm running Windows Vista and both Quicken and Windows have all the latest
> patches.
>
> I've run Validate and Super Validate, renamed my Price History file, and
> tried my 12/5 Quicken backup file (the date I installed Q08) but the
> problem
> still occurs. If I don't get any better suggestions, I'll reinstall
> Quicken
> tomorrow.
>
> It may be unrelated but for some reason I have both AnswerWorks 4.0 and
> 5.0
> folders. Perhaps because I previously ran Quicken 2006 H&B on this
> machine?
>
> Any suggestions?
>
> Jerry

FWIW this problem wasn't intermittent; it happened every time I exited
Quicken.

My workaround was to kill the qw.exe process, using Windows Task Manager, a
few seconds after I exited Quicken. Apparently this did no harm to anything.

It wasn't a corrupted Quicken DB - the problem occurred with a
newly-created DB and even if I just launched Quicken then exited without
even opening a DB.

Nor was it Quicken program corruption - reinstalling Q08 and reapplying all
updates didn't fix it.

However, today's Q08 R6 update did seem to fix the problem. So it looks like
it might have been a Q08 bug.


Posted by R. C. White on January 8, 2008, 11:47 pm
Please log in for more thread options
Hi, Jerry.

Thanks for the feedback. I don't even use H&B, but it's good to know that
today's Q2008 R6 fixed something.

I wonder what was in it for us Q2008 Deluxe users?

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Currently running Quicken 2008 Deluxe in Vista Ultimate x64)

>
>> For the last couple of weeks Quicken 2008 H&B has been intermittently
>> gobbling up all my available memory then failing. It usually happens
>> after
>> I've exited Quicken and all Quicken windows have disappeared from the
>> screen; qw.exe keeps running and in a minute or two, after having gobbled
>> up
>> over 1.6G of memory, it aborts. Occasionally it gobbles all memory and
>> apparently terminates normally. Except for Quicken Help (now fixed) I
>> haven't noticed any other problems.
>>
>> I'm running Windows Vista and both Quicken and Windows have all the
>> latest
>> patches.
>>
>> I've run Validate and Super Validate, renamed my Price History file, and
>> tried my 12/5 Quicken backup file (the date I installed Q08) but the
>> problem
>> still occurs. If I don't get any better suggestions, I'll reinstall
>> Quicken
>> tomorrow.
>>
>> It may be unrelated but for some reason I have both AnswerWorks 4.0 and
>> 5.0
>> folders. Perhaps because I previously ran Quicken 2006 H&B on this
>> machine?
>>
>> Any suggestions?
>>
>> Jerry
>
> FWIW this problem wasn't intermittent; it happened every time I exited
> Quicken.
>
> My workaround was to kill the qw.exe process, using Windows Task Manager,
> a
> few seconds after I exited Quicken. Apparently this did no harm to
> anything.
>
> It wasn't a corrupted Quicken DB - the problem occurred with a
> newly-created DB and even if I just launched Quicken then exited without
> even opening a DB.
>
> Nor was it Quicken program corruption - reinstalling Q08 and reapplying
> all
> updates didn't fix it.
>
> However, today's Q08 R6 update did seem to fix the problem. So it looks
> like
> it might have been a Q08 bug.


Posted by Jerry Boyle on January 9, 2008, 12:21 am
Please log in for more thread options

> Hi, Jerry.
>
> Thanks for the feedback. I don't even use H&B, but it's good to know that
> today's Q2008 R6 fixed something.
>
> I wonder what was in it for us Q2008 Deluxe users?

Hi RC,

There's almost always a "Tell Me More" button in the window that announces
an update. If, in the future, you click on it you'll see what's in the
update. Unfortunately, I don't know how to access this info after I've
installed the update, but perhaps someone else knows how.

All I recall is that there were about 3 or 4 items listed, one having to do
with tax info and another with duplication of the 1st item in a split.

Jerry


Posted by John Pollard on January 9, 2008, 9:33 am
Please log in for more thread options
Jerry Boyle wrote:
> "R. C. White" rc@grandecom.net> wrote

>> Thanks for the feedback. I don't even use H&B, but it's good
>> to
>> know that today's Q2008 R6 fixed something.
>>
>> I wonder what was in it for us Q2008 Deluxe users?

> There's almost always a "Tell Me More" button in the window
> that
> announces an update. If, in the future, you click on it you'll
> see
> what's in the update. Unfortunately, I don't know how to
> access this
> info after I've installed the update, but perhaps someone else
> knows
> how.

Sometime (2 days to 2 weeks?) after a new release first becomes
available to One Step Update, Intuit makes the patch available
for manual download/installation. At the site where you
download the manual patches, is a description of the issues
addressed in the patch (I can't tell you for certain if the
verbiage there exactly matches what was shown during the One
Step Update, but I believe it's at least pretty close).

The manual patch for R6 isn't available yet, but when it is, you
can go here:

http://tinyurl.com/zd8ka

,select Q2008, click the link ("Quicken 2008 for Windows Release
notes") near the bottom of the resulting kb article, and read
about the problems addressed by the latest patch (and earlier
patches).

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Similar ThreadsPosted
Q07 Out of Memory September 8, 2006, 3:37 pm
Q07 Out of Memory September 9, 2006, 12:38 am
Down Tax Memory Lane February 9, 2008, 5:04 pm
More Memory = Faster Validation February 10, 2007, 6:46 am
OT: Most Vista machines can only "see" ~3GB of memory September 15, 2007, 3:16 pm
Caution - Quicken 08 is a memory HOG September 14, 2007, 5:42 pm
How do I clear the memory of imported transactions? June 20, 2007, 9:14 pm
Quicken 2007 - Out of memory when doing update = corrupted data file September 30, 2006, 11:12 pm
bank download fails after rev 4 November 16, 2007, 3:29 pm
Hiding Security Fails May 4, 2006, 9:01 am

Contact Us | Privacy Policy
This site is not affiliated with Intuit - makers of Quickbooks and Quicken software
This site is not affiliated with Sage Software - makers of Peachtree accounting software
XML SitemapXML Sitemap