Q2002 R2 - An error occurred during the last task

Posted by booner on March 1, 2009, 10:21 am

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Using this version faithfully for years ... then suddenly begin getting this
error. Restore backup - validate, super validate (no reported errors) ...
but a few transactions - and bam - get this error again (when I go to
perform a backup). Restore backup again. Record a few transactions -
backup after each. Everything appears fine. Shut down Quicken - bring it
back up - just hourglassing ... menu is present - but nothing else. I go to
most frequently used data files - and change to backup file - then change
back to active data file - get this error. I've tried numerous combinations
(tried making copies ... going back month at a time to isolate when the
problem begain - recently .. no luck) - in an effort to isolate the issue.

I installed Quicken on another machine .. and same issue. So the problem
seems to be with the software and/or data files (i.e. not a system issue).

Files:
QDATA.QDF file is 15 Meg
QDATA.QEL 35K
QDATA.QPH 2.4 meg
QDATA.QSD 173K
QDATA.QTX 4K

I'm running on Windows XP SP2.

One other noteworthy item - I wrote some of my own code to get updates for
my stock prices (to csv) - then import those prices into Quicken. Been
doing it since they disabled quote updates. Read poor reviews of subsequent
releases - so decided to just stay where I was - happy with the version -
and work around the restriction.

I've tried deleting combinations of these files - and been unable to isolate
the problem.

So I appear to have a working data file ... but some issue is causing it to

Any ideas as to what the issue is? What are my options to rectify the
situation?

Posted by danbrown on March 1, 2009, 11:26 am

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> Any ideas as to what the issue is? =A0What are my options to rectify the

> situation?

Neither a Validate, nor a super-validate, will address errors in your
QPH file.

So, you might try renaming it and see if the problems go away. If
they do, just re-build the QPH.

db

Posted by booner on March 1, 2009, 12:30 pm

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Tried that ... deleted the QPH file. Imported updated stock prices -
everything seems fine. I make a few transactions, backup after each. Seems
fine - then randomly - go to do a backup - and get the error again. Tried
deleting the QTX and QEL files too.

I guess next up - uninstall / reinstall. Not a huge fan of Quicken right
now.

> Any ideas as to what the issue is? What are my options to rectify the

> situation?

Neither a Validate, nor a super-validate, will address errors in your
QPH file.

So, you might try renaming it and see if the problems go away. If
they do, just re-build the QPH.

db

Posted by booner on March 4, 2009, 11:14 am

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Have uninstalled/reinstalled. Defragged .. validated, super validated, gone
down to just qdf file ... continue to get this error. I am reluctant to
simply upgrade and hope this goes away.

What other options do I have? I've never used QIF - but can I export
existing account info - and start over - and then reimport my account info?

Any help would be greatly appreciated.

> Tried that ... deleted the QPH file. Imported updated stock prices -

> everything seems fine. I make a few transactions, backup after each.

> Seems fine - then randomly - go to do a backup - and get the error again.

> Tried deleting the QTX and QEL files too.

> I guess next up - uninstall / reinstall. Not a huge fan of Quicken right

> now.

>> Any ideas as to what the issue is? What are my options to rectify the

>> situation?

> Neither a Validate, nor a super-validate, will address errors in your

> QPH file.

> So, you might try renaming it and see if the problems go away. If

> they do, just re-build the QPH.

> db

Posted by JimH on March 4, 2009, 7:08 pm

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booner wrote:

> Have uninstalled/reinstalled. Defragged .. validated, super validated, gone

> down to just qdf file ... continue to get this error. I am reluctant to

> simply upgrade and hope this goes away.

> What other options do I have? I've never used QIF - but can I export

> existing account info - and start over - and then reimport my account info?

> Any help would be greatly appreciated.

I had a problem several times that would not go away with reinstall,
etc. It was a hang, or crash to desktop. I worked with Intuit support
for about 3 hours before they gave up. I tried the file on another
computer, and it worked OK, so I was pretty sure that it was not the
source of the problem. If possible, I'd recommend that you try that
before trying what I'm going to suggest.

I deleted the directory "c:documents and settingsall usersapplication
dataintuitquicken". (You can just rename it to old_quicken if you
don't want to delete it.) I then did a "repair install" of the program.
That created a replacement directory, and the files within. That
resolved the problem completely.

The directory is a place where Quicken keeps temporary files. I believe
that one of the files was damaged when I had added a new account, but
online setup had failed.

Note that this is for Windows XP. It may be different on another version
of Windows.

Hope this helps...
--
Jim