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Posted by John on August 28, 2006, 10:17 pm
Please log in for more thread options R. C. White wrote:
> Hi, John.
>
> >I have been having a problem with Quicken since Q2005. The problem is
> > that the program aborts during startup. Sometimes I get an error codes
> > like 7097 and 7088.
>
> I don't have an answer for this problem. You might need to reinstall Q2006.
I have reinstalled Quicken a number of times. Sometimes it opens the
file again but lately it has not.
>
> > I have been collecting data since 1994 and my .QDF
> > file approximately 45MB.
>
> That may be a new record file size reported here. My .qdf file started in
> 1990 and is only 25 MB.
>
> > On one computer the data file opened with no
> > problems while on another computer it would abort. Now it aborts on
> > both computers. The computer on which it was working aborted after an
> > online transaction download and now it aborts on startup.
>
> I've done very little downloading of transactions. My guess is that your
> data file has at least one bad entry. Have you ever validated your file?
> Recently?
I recently validated the file with no errors. Right now since the file
will not open, the validation will not run either.
>
> > When I talked to support people at Quicken, they said that I could only
> > maintian 3 years worth of data at any one time. This CAN'T be true!
>
> Of course it isn't true! This topic comes up often here and many of us have
> data files older than that and they are causing us no problems. Quicken
> support knows better and they have been intentionally misleading users with
> this line for years. :>(
If this is not true, why would the Quicken support people be saying it?
What could they possible gain from giving out false information? All
this does is upset their loyal customer base!
Even after escalation the issue to a manager, I got the same line. He
said that "Quicken is a single user program and is only a personal
financial manager, not like QuickBooks". He wnet on to say that ?You
can't expect to keep more tha 3 years of data with this type of
program". What does this mean? If I had a lot of transactions, I may
exceed 50MB in 3 years. Does this mean that they purposely do a poor
job of programming because it is only a personal finance manager?
If I have to keep spliting my data up every three years, how will I
keep acurate cost basis records on my investments, ehich inlude many
small lots of stock purchased through a company stock purchase program?
They indicated that I would have to look up old purchase information
in each of my archived files! This is ludicrous! I can't believe a
company like Intuit would create such an inferior product that has a
huge customer base! I thought one of the big reasons to use a program
like Quicken was so that all of your financial data could be maintained
in one place. If I have to maintain multiple files containing three
years of data each, I am almost back to using paper records!
>
> > I
> > will be very upseet if I lose 12 years worth of data.
>
> Of course you would! Any of us would. The good news is that the data files
> are quite separate from the program files. You could wipe out the Quicken
> program completely without damaging .qdf and other data files. You could
> then simply install a new copy of Quicken, start it, and point it to your
> .qdf and related files. It would load your data into the new program and
> continue as though nothing had happened. In fact, I've done that a dozen or
> more times in the past year as I've been beta-testing the forthcoming
> Windows Vista, the successor to Windows XP. After each install of Vista, I
> have to install Quicken all over again - and then I just click on my .qdf
> file and it opens the new copy of Quicken with my data file ready to
> continue its 16-year history. ;<)
Are any of these problems related to installed RAM (1140MB), available
disk space (160GB), or installed programs?
>
> Just be sure that you have adequate backups, just in case, because disaster
> can happen. In addition to the 5 (by default) automatic backups that
> Quicken makes on a weekly basis, you should be making "manual" backups (by
> clicking Backup or by pressing <Ctrl>+B or by accepting Quicken's offer to
> backup after you run the program the number of times that you choose in Edit
> | Preferences | Quicken Program | Backup).
I backup multiple times per session. After the last crash, I still
couldn't open the file after restoring a backed up file that worked
fine the previous day.
>
> You may have other problems in your computer. Do you "practice safe hex"?
> Have you scanned for viruses, spyware and other malware recently?
Norton Anti-Virus corporate edition 10 is alway running. Ad-Aware and
Spy-Bot are run frequently.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> (Retired. No longer licensed to practice public accounting.)
> rc@grandecom.net
> Microsoft Windows MVP
>
>
> >I have been having a problem with Quicken since Q2005. The problem is
> > that the program aborts during startup. Sometimes I get an error codes
> > like 7097 and 7088. I have been collecting data since 1994 and my .QDF
> > file approximately 45MB. On one computer the data file opened with no
> > problems while on another computer it would abort. Now it aborts on
> > both computers. The computer on which it was working aborted after an
> > online transaction download and now it aborts on startup.
> >
> > When I talked to support people at Quicken, they said that I could only
> > maintian 3 years worth of data at any one time. This CAN'T be true!
> > How do you maintain a cost basis on securities purchased if you have to
> > archive data every three years. I have some investments that were
> > purchased over 20 years ago. If I am using Quicken to keep track of
> > all my expenses, investments, and income what good is it if I have to
> > go to 5 or more different files in order to do any long-term analysis?
> >
> > Does anybody have any ideas of what I can do to solve this problem? I
> > will be very upseet if I lose 12 years worth of data. Does Quicken
> > 2007 solve this problem? Does Microsoft Money suffer from the same
> > data file size problems?
> >
> > Thanks in advance,
> > John Novak
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